AWS Public Sector Blog

Robert Groat

Author: Robert Groat

Robert Groat is executive vice president of strategy and technology for SMX. He has 30-plus years of strategy consulting experience, including designing, developing, and delivering market-leading products and services in the financial services, healthcare, federal, and Department of Defense sectors.

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Generative AI for public agencies: 5 best practices for secure implementation

Generative artificial intelligence (AI) is revolutionizing public agencies by streamlining services and providing valuable insights from large datasets. However, adding generative AI to your agency is not a simple process. SMX, an Amazon Web Services (AWS) Premier Tier Services Partner, helped one nonprofit agency build a robust architecture in the AWS Cloud that provided them the foundation for building and implementing generative AI tools. In this guest post, experts from SMX explain five best practices they used to help this agency prepare for generative AI.