AWS Public Sector Blog
Author: Tahir Saeed
Tahir Saeed is a solutions architect at Amazon Web Services (AWS) specializing in generative AI, with more than 20 years of experience in software development and more than 15 years of expertise in cloud technologies. He architects end-to-end AWS solutions for state and local government agencies, guiding them through cloud migration and modernization initiatives while ensuring compliance with government-specific regulations. As an AWS Certified Professional Solutions Architect and AWS Certified Machine Learning Specialist, Tahir works on enterprise-scale projects across diverse industries.
Anne Arundel County integrates generative AI into case management to empower staff and improve citizen services
Every day, the Anne Arundel County, Maryland, Office of Community Engagement and Constituent Services receives hundreds of resident concerns by phone, online, and even in handwritten letters. These aren’t routine inquiries but complex problems, such as zoning disputes, permitting questions, and other issues that residents have escalated to the highest levels of county government. Staff […]