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Enhance Member Experience

Deliver the content, engagement opportunities, experiences, and services that your members need to stay invested in and grow with your organization.

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Grow your member base and increase value for your community

Delivering relevant and engaging member experiences is at the heart of recruitment and retention. By finding new ways to connect with their stakeholders, membership organizations are experiencing new growth across the nonprofit industry. Amazon Web Services (AWS) can help you provide enhanced digital experiences, programming, resources, and services for your membership, helping you reach new audiences and expand your influence.
See how one nonprofit is attracting members and delivering value in novel ways

Acquire and retain members

Personalize your membership experience. Attract and retain members by communicating with your members through the right channel at the right time with messaging that inspires action and engagement.

Deliver educational content

Share educational experiences and knowledge with fast, scalable, and modern content delivery. Deliver web-based content faster and more securely so that your members can access the tools and information they need, when and where they need it.

Launch digital experiences

Increase opportunities to connect and interact with your members. Launch digital event and contact center solutions that increase revenue opportunities by building trust in your brand, educating your stakeholders, and more effectively engaging members.

 

Case studies

Enhancing the AARP member experience with AWS

Hear how AARP implemented a cloud-first strategy and migrated cloud-enabled servers and applications to AWS that allowed the organization to deliver personalized experiences, capture new data, and nimbly offer its members new programs and services.

Watch the video ›
The Barnes Foundation

Barnes Foundation takes art education virtual and reaches record number of new learners

Learn how the Barnes Foundation used AWS to expand their local partnerships and deliver educational content to school students outside the Philadelphia metropolitan area.

 

 

Read the blog ›
Central1

Credit Union boosts banking access with AWS

Central 1 employs AWS’s serverless applications, Alexa voice technology, and Amazon Connect to enhance the accessibility of banking services, respond faster to customer requests, and spend more time innovating.

 

Watch the video ›
Public Broadcasting System (PBS) on AWS

Public Broadcasting System (PBS) on AWS

PBS innovates using Amazon Web Services (AWS) to bring its annual Short Film Festival to a virtual format, improve the performance of video streams, enhance its archives with deep search functionality, and more.

 

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Thomas Reuters Foundation

Thomson Reuters Foundation | AWS IMAGINE Grant Winner

Thomson Reuters Foundation’s TrustLaw program, the world’s largest pro bono legal network, connects lawyers from leading law firms with civil society organizations to facilitate free legal assistance and enable groundbreaking legal research. Learn how members can access pro bono legal services through the Thomas Reuters Foundation's portal on AWS.  

 

Watch the video ›

See all case studies ›

How AWS supports nonprofits in enhancing member experiences

Nonprofit leaders

Nonprofits are powerful organizations. They tackle big problems, deliver life-changing services, and connect people in incredible ways. Nonprofits deserve technology solutions that can help them expand their impact and operate at maximum efficiency while remaining cost conscious and laser-focused on their mission.
 
AWS can help you expand your membership and engage existing supporters. Hand your team tools to:
 
  • Deliver events, trainings, and content that create value for your membership
  • Distribute personalized and automated communications to your membership
  • Meet your members where they are with scaled contact centers, artificial intelligence (AI) and machine learning (ML) chatbots, and voice technology
  • Expand your organization's influence within your industry and open new revenue streams

Corporate business team
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Nonprofit IT professionals

Nonprofits rely on applications and data that are not only critical to their missions but also impact the people and communities they serve. When nonprofits approach technology as a critical pillar to their organization’s strategy, they thrive. By modernizing your IT infrastructure with AWS, you can leverage the same solutions implemented by leading corporations at a scale that is right for your organization.
 
With AWS, technology becomes a value-add to your organization’s greater goals. Explore how to:
 
  • Build and maintain high performance cloud-based applications
  • Deliver educational and entertainment content with high quality and low latecy
  • Design online, scalable, and modern web experiences to enhance member engagement
  • Use machine learing (ML) to make personalized recommendations for content and services to your members
  • Leverage our vast network of AWS technology solution partners that have already put the most innovative services AWS has to offer to work through their offerings

Hear from nonprofit industry leaders and technical experts on how they increase member engagement using the cloud.

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Featured content

Explore guides, webinars, blogs, and more for leaders and IT professionals in the nonprofit industry.
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  • Blog Post

    How three AWS IMAGINE Grant winners are transforming the future of games, music, and health with AWS

    Dive into conversations on the AWS Fix This podcast to learn how three AWS IMAGINE Grant winners are using the cloud to make impactful contributions to the planet through building community connections, preserving history, and saving lives.
    August 2022

  • Blog Post

    How one nonprofit uses AWS to amplify citizen advocacy across Africa

    ONE is a global movement to end extreme poverty and preventable disease by 2030. Advocacy is about taking action in real time, so we need to reach people wherever they are. In Africa, that means using mobile devices. To help us reach audiences across Africa, we launched a mobile chatbot built on AWS.
    July 2022

  • Webinar

    Engaging Across Amazon

    Teams from across Amazon help nonprofits enhance fundraising, streamline operations, reduce costs, and increase mission impact. This webinar spotlights some of the ways your nonprofit can partner with Amazon to advance your work and achieve your mission. Tune in to hear nonprofit leaders share the ways their organizations, big and small, are successfully working with Amazon. They will discuss how they built their partnership with Amazon and share best practices so others are empowered to achieve similar successes.
    July 2022

  • Blog Post

    Empowerment through mentorship: Girls In Tech

    In 2021, AWS announced a global partnership with Girls in Tech, a nonprofit founded in 2007 dedicated to eliminating the gender gap in tech. Last week, AWS and Girls In Tech hosted an Evening with Experts event at Amazon HQ2 in Arlington, VA. The in-person event provided an opportunity for women in the local area to hear from public sector and public service technology experts on professional growth opportunities and partnerships to reshape the industry to be more equitable and efficient.
    June 2022
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Resources

Discover how AWS powers nonprofits in their missions to better the world around them, all built on an extensive network of industry-leading AWS Partners who have demonstrated technical expertise and customer success in building solutions on AWS.

  • AWS Nonprofit Competency Partners
     
    With the help of rigorously vetted AWS Nonprofit Competency Partners, nonprofits can quickly and securely leverage full-service technology and implementation partners to provide end-to-end resources and support your digital transformation.
    Find a partner
    Nonprofit Marketplace
     
    With AWS Marketplace you can quickly launch pre-configured, third party software with just a few clicks. Simplify procurement, provisioning, and governance of software, services, and data.
    Browse marketplace
  • Nonprofit Solutions Library
     
    Explore AWS solutions for common nonprofit uses cases that tackle the urgent needs and highest priorities of nonprofit organizations.
    View nonprofit solutions

    Nonprofit Marketplace

    With AWS Marketplace, you can quickly launch pre-configured, third-party software with just a few clicks. Simplify procurement, provisioning, and governance of software, services, and data.

    Browse marketplace
  • AWS re:Post

    AWS re:Post is an AWS-managed Q&A service offering crowd-sourced, expert-reviewed answers to your technical questions about AWS.

    Browse AWS re:Post
    AWS Nonprofit Community Roadshows
     
    Join complimentary learning and networking events dedicated entirely to nonprofit organizations. Hear from nonprofits who are using AWS to amplify fundraising efforts, increase engagement, and power their missions. Learn how to design your roadmap with AWS, including no-cost and low-cost resources for nonprofits.
  • TechAction

    No matter your organization’s size, scope, or experience using AWS, TechAction offers the resources nonprofits need to enhance donor and member engagement, develop compelling digital experiences, and advance fundraising goals on the cloud.

    Learn more and apply
    AWS IMAGINE Grant Program
     
    The AWS IMAGINE Grant Program is a public grant opportunity, up to $150,000.00 USD, open to registered 501(c) nonprofit organizations in the US who are using technology to solve the world’s most pressing challenges.
    Learn more and apply
    AWS Nonprofit Credit Program
     
    The AWS Credit Program provides access to $1,000 in AWS Promotional Credit, enabling nonprofits to implement cloud-based solutions and meet their mission goals without upfront investment in physical infrastructure.
    Learn more and get credit

  • Leverage technical how-to resources developed by nonprofit solution architects which will take you step by step through how to launch high value workloads.

Starter pack/ journey asset

37%
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100 GB
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4,500 +
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10,000
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Featured content

Explore guides, webinars, blogs, and more for leaders and IT professionals in the nonprofit industry.
Showing results: 17-20
Total results: 23
  • Date (Newest—Oldest)
  • Date (Oldest—Newest)
  • Title (A—Z)
  • Title (Z—A)

No results found

  • Blog Post

    Barnes Foundation takes art education virtual and reaches record number of new learners

    The Barnes Foundation used AWS Cloud technology and expanded their local partnerships, which supported triple the enrollment in online courses for adults, and allowed them to reach 40 percent more school-age students during the 2020-2021 school year compared to in-person courses in pre-pandemic years.
    September 2021

  • Blog Post

    PBS Innovation Team leverages AWS to take 10th Annual PBS Short Film Festival virtual

    The annual PBS Short Film Festival has returned with a twist. Starting at 5pm ET every day from July 12-August 31, 2021, audiences can watch a curated series of stories from independent filmmakers via immersive WebXR beta experience “Screen on the Green.” Envisioned by the Digital Innovation Team at PBS, the experience is accessible via compatible headsets, including Oculus Quest, or through a web browser, and comprises 25 short films that play back-to-back. To make the experience possible, the PBS Innovation Team leveraged a host of technology from Amazon Web Services (AWS), including AWS Media Services, Amazon Simple Storage Service (Amazon S3), and Amazon CloudFront.
    July 2021

  • Blog Post

    Using AWS to help cultural institutions adapt to a digital world

    With the recent pandemic, cultural institutions are being challenged as attendance is slowing, funding is diminishing, and programs are being shut down. Amazon and Amazon Web Services (AWS) have tools to help museums, performing arts centers, and other cultural organizations extend their sphere of influence and increase their engagement with patrons, to remain relevant and better engage audiences in a digital world.
    February 2021

  • Video

    Creative Commons | AWS Imagine Grant Winner

    Creative Commons is expanding the capabilities of Creative Commons Search to include image recognition and machine learning to enhance the metadata of openly licensed content and apply artificial intelligence image analysis to generate new metadata for use in their search algorithm.
    January 2021
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Resources

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  • Technical Guidance

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  • Partners

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  • Solutions

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  • Community

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  • Programs

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AWS empowers nonprofits & NGOs

Discover purpose-built health solutions and services from an extensive network of industry-leading AWS Partners who have demonstrated technical expertise and customer success in building solutions on AWS.

Healthcare Providers

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Learn how to modernize your nonprofit applications to build a sustainable future

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Partners

Discover purpose-built health solutions and services from an extensive network of industry-leading AWS Partners who have demonstrated technical expertise and customer success in building solutions on AWS.

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See all AWS Healthcare and Life Sciences Competency Partners »

Community

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See all marketplace offers »

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