Amazon Chime SDK and Amazon Chime Voice Connector

Amazon Chime SDK Partners support you in building intelligent communication workloads for your unique requirements. Software vendors, System Integrators, Telco Operators, Resellers, and Managed Service Providers are some of the AWS Partners who provide products and services based on the Amazon Chime SDK.

Bandwidth has added Amazon Chime SDK as a key component to the Bandwidth Communications Cloud. This empowers the Global 2000 to directly consume cloud communications from a platform with key functionality already built in—AI & ML, advanced data and insights, or pre-integrations with leading vendors—to unleash new use cases quickly, at scale.

Bespoken is a trusted Amazon Chime SDK partner specializing in conversational AI testing platform that enables enterprises to optimize their contact-center, customer journeys through automated testing, monitoring, and benchmarking of chatbots and IVR. With Bespoken, enterprises can identify and triage defects, optimize conversation flows, increase customer satisfaction, and achieve peace of mind knowing their chatbots and IVR can provide high quality experiences at scale. Bespoken works with any IVR system including solutions leveraging the Amazon Chime SDK, as well as other AWS Services.

As a communications platform company, BICS is at the heart of the communications ecosystem, bridging telecommunications services, and the needs of enterprises. Our solutions – from global voice services, seamless roaming and IoT enablement, to global messaging – are essential for supporting today’s data-hungry consumers and digitally driven enterprises.

Corussoft is software solutions company made for enterprise, trade fair industry and events. They integrate the Amazon Chime SDK in all of their web and mobile applications to provide a consistent audio-video experience for customers.

DIDWW is a platform for business professionals with full self-service accessand real-time provisioning, APIs and all the necessary building blocks forachieving the ultimate control over voice and SMS services. With BYOC, you can define SIP Trunks between Chime SDK and DIDWW. The company’s vast inventory of instantly available virtual numbers will assist enterprises in accelerating their international growth.

Envoi Live Meetings is a cloud-based service built on the Amazon Chime SDK that provides content creators and production studios with an end to end platform for managing, distributing, and monetizing live virtual events and meetings.

Flect is a cloud native integrator based in Tokyo, Japan. It built a wrapper component Flect Video Chat for the Chime SDK to offer their original functionalities. The team has expertise on voice and video technologies and publishes its Chime SDK experiments on their blog page.

Global Technology Solutions (GTS) transforms the Customer Voice Network Experience with Amazon Chime SDK. Using Amazon Chime Voice Connector, GTS elevates AWS customer experiences from managing disparate telco carriers through email and various proprietary web portals - to managing their entire voice network infrastructure from a single, cloud-based console. GTS delivers customers the freedom of never again needing to over-provision inefficient and costly burst capacity. Leveraging the power of Amazon Chime Voice Connector, GTS delivers solutions that automatically scale to handle their customer's busiest traffic spikes, even when unanticipated.

"Conversations" by NLX is a no-code platform enabling brands to create, manage, and analyze multimodal, voice, and chat self-service experiences all in one place. NLX is the IVR solution with multimodal automation that businesses can use to leverage such channels as click-to call and phone over Amazon Chime SDK.

PLAY uses innovative video delivery technologies to drive digital transformation in the Enterprise Media Domains. It has the knowledge and experience to provide a video platform that has been adopted by several major OTT distributors, to provide flexible system integration, and to solve customer issues using Amazon Chime SDK and the latest video technology.

Postman is an API platform for developers to design, build, test and iterate their APIs. Postman has over 20 million developers and 75000 open APIs which it says constitutes the world's largest public API hub. Postman and Amazon Chime SDK are collaborating to enable developers to build and use Amazon Chime SDK APIs via Postman’s Public API Network. This collaboration is aimed at simplifying steps of the Amazon Chime SDK API lifecycle and collaboration between communication developers.

SourceLogix is a technology company that builds real-time collaboration platforms with voice and video technologies, using Amazon Chime SDK. They drive innovation with Machine Learning, Data Sciences, and CRM solutions. Their solutions have unmatched quality, security, and scale.

Sinch, the Customer Communications Cloud, directly powers meaningful conversations at scale across messaging, voice, and email to help businesses deliver unified, personalized experiences that truly revolve around their customers — no matter the channels they use. With the flexibility of the Amazon Chime SDK, Sinch was able to incorporate it into two solutions. The first supports its feature-rich white-label video conferencing solution allowing businesses to host one-click meetings — complete with screen sharing, call recording, PSTN call-in, and more. The second solution automatically implements machine learning capabilities to improve the clarity of phone calls by reducing unwanted background noises and focusing on the human voice.

Symbl.ai is a conversation intelligence (AI) platform that makes it easy for developers building with Amazon Chime SDK to enable capabilities such as real-time transcription, analyzing and extracting of contextual insights, and generating advanced conversation analytics.

T2M Works is a trusted AWS developer of cloud-based communication solutions. Whether our customers are looking for turn-key applications from our catalogue of Amazon Marketplace Apps, cloud-based telecom infrastructure (SBCs, Direct Routing, advanced reporting, etc.) or a bespoke application to meet their unique needs; T2M Works provides solutions globally. With an experienced telecommunications professional services organization, T2M Works is uniquely positioned to develop and integrate cloud-based solutions into existing telephony infrastructure.

Geo: North America

Voice Foundry, a TTEC Digital Company, help customers accelerate digital transformation and enhance customer and employee experiences through CX strategy, analytics, outsourcing, sales, technology, and automation. Their expertise in media and communications leverages the Amazon Chime SDK to help power their learning and performance solutions.

VideoCX.io is an enterprise grade video meeting platform that helps Banks and Insurers move their customer facing processes and workflows to video. Integrated with Amazon Chime SDK, Media services and Rekognition, it has multiple use cases like Know-Your-Customer (KYC), customer onboarding and customer support.

VoiceWorx.ai provides an easy no-code platform for rapid deployment of Intelligent Virtual Assistants (IVAs) to Contact Centers, Smart Devices and Metaverse platforms. VoiceWorx.ai integrates with Amazon Chime SDK and Amazon LEX to enable no-code Telephone Virtual Assistants for customer engagement.

Based in San Francisco, California, AllCode is an AWS Select Consulting Partner who enables customers to speed up, simplify, and extend their mobile and cloud applications by leveraging Amazon Chime SDK’s pre-built communication building blocks for video and telephony

Belle Fleur enables customers to leverage the Amazon Chime SDK to deliver enjoyable virtual experiences to their users, which results in greater engagement and better outcomes. Belle Fleur is a full spectrum AWS solution integrator.

Capgemini is a business and technology transformation partner of Amazon Chime SDK, that delivers business outcomes. We specialize in building enterprise communication and contact center workloads in travel, hospitality, banking, insurance and healthcare. With the acquisition of RivetLogic, Capgemini has expanded investments further supporting the growing demand from customers in cloud and AI power communication technologies.

Cloudhesive helps contact center customers integrate with the Amazon Chime SDK to build solutions such as “Cloud IVR”, contact center intelligence and analytics solutions. In addition to Chime SDK, Cloudhesive team is vastly experienced on various AWS services such as Lex, Polly, Rekognition, Personalize etc. Cloudhesive team has also built multi-channel conferencing solutions for their customers using Amazon Chime SDK.

As an AWS Advanced Consulting Partner since 2012, Persistent combines domain knowledge, and technology expertise with a high-touch, business-first approach to help you accelerate your cloud transformation. Persistent brings 20 years long expertise in Telecom Domain UCAAS, CCAAS, 5G, NFV, SDN and combines it with Industry vertical experience to deliver world class solutions on AWS Chime SDK.

Presidio is an AWS Premier Consulting Partner that empowers customers to design, build, and run innovative business solutions on AWS. Presidio leverages the Amazon Chime SDK for building category-defining, video-based solutions for a wide range of industries and use cases.

Rackspace Technology helps companies design, build, and modernize their applications. By using Amazon Chime SDK to bring real-time communications components to domain specific applications, Rackspace enables companies across various industries to enhance customer experiences.

Slalom is a modern consulting firm focused on strategy, technology, and business transformation. Their teams have the skills and expertise to enable clients with cutting-edge, cloud-based solutions, enhanced by real-time media and communications services like the Amazon Chime SDK.

SOUTHWORKS is the Development on Demand pioneer. Delivering software development and systems integration at scale and at speed, SOUTHWORKS enables customers to leverage Amazon Chime SDK to design and build innovative and scalable business solutions and customer experiences

TATA Elxsi (aka, TEL) has been using Chime SDK since 2019. We have built real time video communications for Telehealth platform, used Chime for Tele-quarantine, Tele-psych and Remote patient monitoring solutions. TEL launched the omnichannel care platform TEngage - for Hospitals and health systems at HIMSS conference in 2022. – TEngage runs on Amazon Chime.

tecRacer is a AWS Premier Consulting Partner based in Germany. With techRacer's Framework based on AWS serverless technology to speed up using the Amazon Chime SDK API's, techRacer has created a solution that helps customers develop fast scalable and business focused products on the Chime SDK.

Based in Los Angeles, California, TrackIt is an AWS Advanced Consulting Partner with experience in media workflows, modern software development, and UI/UX, providing a foundation for developing client-personalized interactive communication and event applications using the Amazon Chime SDK.

Integration and development of the Amazon Chime SDK into web and mobile apps, with ability to offer purely integration services or full app design and development. We can offer fully custom work-for-hire applications and managed hosting services.