Drive Cloud Event Success with AWS Countdown Premium
Get expert engineering support for migrations, high-impact launches, and peak events on AWS.
Your designated team of AWS support specialists, ready when you need them most.
AWS Countdown Premium delivers specialized engineering support for your critical cloud initiatives. Our designated AWS experts provide comprehensive guidance across your entire project lifecycle—from architectural review to post-launch optimization. Whether you're managing large-scale migrations or preparing for peak traffic events, you'll have direct access to technical specialists who create custom runbooks, conduct thorough readiness assessments, and provide 24/7 support during planned events to maximize success.
Business transformations powered by AWS Countdown Premium
Migration
AWS Countdown Premium provides expert support during high-stakes cloud migrations. Our specialists guide you through every step, from initial planning, dry runs, actual cutover, to post-migration analysis. We help ensure your Landing Zone is secure and compliant, implement robust disaster recovery plans, and provide real-time support during critical moments. With AWS best practices at the core, we help you scale your team's cloud expertise and navigate make-or-break migration milestones with confidence.
See how your teams can migrate to AWS with precision and speed.
Modernization
When it comes to modernizing your workloads, AWS Countdown Premium delivers expert guidance at every critical milestone. Our seasoned professionals work alongside your team to evaluate operational readiness, enhance security, and craft a solid modernization strategy. Leveraging AWS-developed playbooks, we offer assistance in designing and setting up cutting-edge AWS services. As you transform your applications, our designated engineers provide proactive guidance, rapid issue resolution, and invaluable knowledge transfer, ensuring your modernization journey is smooth and successful.
Discover how you can accelerate your modernization journey with expert guidance.
Critical events
Power through your most critical business events with AWS Countdown Premium. From retail peak seasons to major sporting events, elections, and healthcare enrollment periods, we help you deliver flawless experiences when it matters most. Our experts help you manage your infrastructure to handle massive traffic spikes while maintaining security and performance. We work alongside your team to scale infrastructure, optimize costs during demand surges, strengthen security measures, and monitor real-time demands.
Explore how you can deliver flawless experiences during your peak business moments.
AI for Production
Move your AI, ML, and agentic workloads from implementation to production with AWS Countdown Premium. A dedicated AWS engineer learns your architecture, workloads, and goals, then guides you through architecture and operational readiness reviews, deployment readiness scoring, and controlled go-live. Beyond launch, they detect drift and degradation early, manage models across their lifecycle, and provide proactive guidance on health, cost, and governance. With deep Amazon Bedrock, SageMaker, and HyperPod expertise, you scale without recruiting or retaining specialist engineers.
How it works
To activate AWS Countdown Premium, log in to the AWS Support Console and navigate to Support Add-Ons. Simply click 'Sign up' and complete the form. Begin this process 2-3 weeks before your critical event. The service operates on a flexible monthly subscription. Note that AWS Countdown Premium is available as a paid add-on for Business Support+ and Enterprise Support customers, while Unified Operations plan customers receive one recurring subscription included with their plan.
