Amazon Connect launches APIs that list prompts within your instance

Posted on: Sep 17, 2020

You can now programmatically list all prompts in your instance, enabling you to automate recurring processes that are manual. For example, you can identify the prompts that need to be rerecorded with a new voice actor or replicated in a new language, or automatically resolve prompt ARNs between your development, staging, and production environments, saving time and minimizing errors. To learn more, see the API reference guide.

The list prompts API is available in all AWS regions where Amazon Connect is offered, and there is no additional charge to use it. To learn more, see the help documentation, or visit the Amazon Connect website.