Customer Stories / Software & Internet
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AppViewX Simplifies Network Routing Using AWS Cloud WAN
AppViewX paved the way for rapid expansion by simplifying hybrid connectivity with AWS Cloud WAN, accelerating the onboarding of new employees and regions, and improving visibility to reduce errors.
24 hours
to build new VPC connections, instead of a week
1 - 2 days
to onboard new employees, instead of 15
Higher productivity
Reduces time spent on manual tasks
Issue isolation
Identifies and fixes system errors quickly
Overview
AppViewX protects many of the world’s brands with the industry’s most advanced cloud-native Certificate Lifecycle Management (CLM) and Public Key Infrastructure (PKI) platform. The company sought to improve customer experience by simplifying hybrid network connections between its customers’ and its own data centers and AWS accounts.
To accomplish this, AppViewX implemented AWS Cloud WAN to automate routing connections among its global network and Amazon VPC and AWS VPN for secure networking—eliminating manual routing requirements, saving time for higher-value tasks like onboarding and cost management, and improving visibility with a centralized dashboard.

Opportunity | Rising Burden of Hybrid Connectivity
Cloud applications have become indispensable for meeting diverse business needs. However, effectively supporting and managing these applications often proves to be a time-consuming challenge. AppViewX offers a comprehensive solution by providing a suite of products dedicated to certificate lifecycle management, non-human identity security, and application infrastructure security automation, designed to simplify the complexities faced by businesses and their application-driven tech teams.
Since 2021, AppViewX has been shifting its products from an on-premises delivery model to a software as a service (SaaS) solution built on Amazon Web Services (AWS). By implementing multi-tenant architecture on AWS, AppViewX has achieved significantly faster time-to-value and improved scalability. However, because some AppViewX customers with specific requirements continue to opt for on-premises deployment, AppViewX also maintains a data center and disaster recovery site for internal workloads. Until recently, the company used AWS Transit Gateway to connect Amazon Virtual Private Cloud (Amazon VPC), AWS accounts, and on-premises networks to a single gateway.
However, as AppViewX continued to grow, its operations team members had to build dedicated AWS VPN tunnels to establish hybrid connectivity for each new customer and region. They were spending much of their time creating and maintaining routing tables, and the system became complex and cumbersome. When Vignesh Murugasamy joined AppViewX as a senior network engineer in 2022, he quickly recognized the need for change.
“One of the major challenges was cleaning up routing, which had always been static. We had poor visibility into what had been built before, and monitoring was problematic, which hampered our ability to isolate issues,” Murugasamy says. Onboarding was also a challenge. He explains, “The manual approach to routing made it difficult for new employees or those without experience managing route tables to adapt to our network architecture. They had to depend on other people, which took too long when we had a critical requirement.”

Traffic segmentation and route management are much simpler and more efficient with AWS Cloud WAN. We no longer need to manage network routing tables and connections individually.”
Vignesh Murugasamy
Senior Network Engineer at AppViewX
Solution | Simplifying Operations with a Managed Service
Upon attending an AWS re:Invent conference, AppViewX’s management learned about AWS Cloud WAN, a managed wide-area networking (WAN) service used to build, manage, and monitor unified global networks. Murugasamy was tasked with implementing the service for internal workloads and saw immediate results. “Traffic segmentation and route management are much simpler and more efficient with AWS Cloud WAN. We no longer need to manage network routing tables and connections individually,” he explains.
Previously, AppViewX was using about 35 VPN tunnels and more than 15 AWS Transit Gateway connections spread across several internal AWS accounts and at least six AWS Regions. Most of these connections were peered manually using static routes to control traffic. Now, the company has 44 VPCs and just 8 VPNs connected to AWS Cloud WAN, and dynamic routing is fully automated across regions.
Outcome | Saving Time while Facilitating Growth and Gaining Control
By implementing AWS Cloud WAN, AppViewX has greatly reduced its network complexity and manual requirements, saving onboarding and maintenance time. Murugasamy explains, “Before, if a colleague requested a connection to a VPC in a new region, they would have to wait for at least a week due to the change approval process and the manual requirements of creating a new gateway, including building VPN tunnels with firewalls. We can now build new VPC connections for new regions in just a day.”
The ability to quickly connect to new regions is particularly important as AppViewX continues to expand and onboard new customers globally. As its SaaS delivery model gains traction, the company is pursuing new business opportunities with leading global companies seeking the simplicity and quick time-to-value of a SaaS solution. In the one year since implementing AWS Cloud WAN, AppViewX has added two regions to its list of VPC connections. Thanks to the ease of building hybrid connections with AWS Cloud WAN, Murugasamy didn’t need to recruit any new team members. In addition, his team now has more time to devote to cost management, audit, and compliance requirements that have risen with the company’s expansion.
When new team members are required, they’re onboarded in a day or two, in contrast to the 15 days necessitated by the previous architecture’s static routing complexities. While Murugasamy initially worked one-on-one with engineers to set up AWS Cloud WAN connections, he has since handed over day-to-day operations to his team, which is now successfully managing connections on their own.
AppViewX has also seen a reduction in errors with the elimination of manual configuration requirements and the higher visibility brought by a centralized dashboard. “We have greater control over the change process with AWS Cloud WAN,” says Murugasamy. “Previously, anyone with access could make changes. Now, to increase security, I can quickly approve changes and monitor operations. It’s also easier to reverse changes, and we have visibility into changes made over time, which helps isolate the cause when issues occur.”
Learn More
To learn more, visit aws.amazon.com/solutions/networking.
About AppViewX
AppViewX protects many of the world’s brands with the industry’s most advanced cloud-native Certificate Lifecycle Management (CLM) and Public Key Infrastructure (PKI) platform. Its solutions safeguard customers and enable digital transformation in the largest and most security-conscious enterprise organizations globally. Its multi-tenant AVX ONE SaaS platform provides unparalleled visibility and complete control over digital identities. Through its highly differentiated approach, all machine and non-human identity assets—certificates, keys, devices, APIs, workloads, applications, and cloud services—are rapidly discovered, analyzed, and automated. With AppViewX, customers simplify PKI, eliminate security risks, and prepare for post-quantum cryptography.
AWS Services Used
AWS Cloud WAN
AWS Cloud WAN provides a central dashboard for making connections between your branch offices, data centers, and Amazon Virtual Private Clouds (Amazon VPCs)—building a global network with only a few clicks.
Amazon Virtual Private Cloud
Amazon Virtual Private Cloud (Amazon VPC) gives you full control over your virtual networking environment, including resource placement, connectivity, and security.
Learn more »
AWS VPN
AWS Client VPN is used by your remote workforce to securely access resources both on AWS and within your on-premises networks.
Learn more »
AWS Transit Gateway
AWS Transit Gateway connects your Amazon Virtual Private Clouds (VPCs) and on-premises networks through a central hub.
Learn more »
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