Customer Stories / Financial Services
Deep Pool Optimizes Software Quality Control Using Amazon QuickSight
Learn how Deep Pool Financial Solutions democratized access to business intelligence using Amazon QuickSight.
decrease in software issues logged
increase in software testing
software quality control
previously inaccessible data
High-quality software is paramount in the financial services industry, and Deep Pool Financial Solutions (Deep Pool) constantly seeks ways to deliver optimal solutions to its clients. The company, which builds digital solutions for fund administrators and asset managers, collected large amounts of data from its project management software. This data could be used to increase operational efficiency and, therefore, improve the quality of Deep Pool’s solutions, but siloed systems made this business intelligence difficult to access.
During a larger migration to Amazon Web Services (AWS), Deep Pool discovered Amazon QuickSight, a cloud-native service that powers data-driven organizations with unified business intelligence at hyperscale. Using this innovative service, the company could meet varying analytic needs from the same source of truth through modern interactive dashboards, paginated reports, embedded analytics, and natural-language queries. Since adopting QuickSight, Deep Pool has democratized access to unused data, unlocking key insights to improve the overall quality of its software.
Opportunity | Using Amazon QuickSight to Improve Software Development
Deep Pool is an investor servicing and compliance solutions supplier, providing software and consulting services to the world’s leading fund administrators and asset managers. In the highly regulated financial services industry, these reports need to be as accurate as possible. Companies need software solutions that they can trust, and Deep Pool incorporates rigorous quality controls into its workflows to meet and exceed its clients’ standards.
During a lift-and-shift migration to the AWS Cloud, the AWS team introduced Deep Pool to QuickSight. Deep Pool quickly realized that, by using this service on top of its project-management system, it could identify areas for improvement and deploy key strategies to improve the quality of its solutions. “Amazon QuickSight would be an excellent foray into managing the data that we were collecting,” says Brett Promisel, chief operating officer for Deep Pool. “This solution provided the means to use previously inaccessible data and track key performance indicators involving software tests, failures, and successful fixes.”
“The options are seemingly infinite in terms of what we can do using AWS, and I know we’re just starting down that path.”
Chief Operating Officer, Deep Pool Financial Solutions
Solution | Unlocking Previously Inaccessible Data Decreased Software Issues by 57%
Outcome | Improving Client Satisfaction with High-Quality Digital Solutions
Going forward, Deep Pool plans to invest in AWS Training and Certification, which organizations can use to be more effective and do more in the cloud, to continually improve its internal cloud skills and software quality. It has already participated in courses like AWS Cloud Practitioner Essentials, which provides individuals—independent of their specific technical roles—an overall understanding of the AWS Cloud, and AWS Technical Essentials, which teaches about AWS products, services, and common solutions, so this initiative is a natural extension. “As we think about the future of our products, we want our staff to be innovative,” says Promisel. “To keep up, we want to continue to invest in our employees to make sure that they can perform at the highest level.”
About Deep Pool Financial Services
Deep Pool Financial Solutions is an investor servicing and compliance solutions supplier, providing software and consulting services to the world’s leading fund administrators and asset managers.
AWS Services Used
Amazon QuickSight powers data-driven organizations with unified business intelligence (BI) at hyperscale. With QuickSight, all users can meet varying analytic needs from the same source of truth through modern interactive dashboards, paginated reports, embedded analytics, and natural language queries.
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