National Australia Bank on AWS
One of Australia’s Big Four banks, National Australia Bank (NAB) serves more than 10 million customers and is the largest business lender in the country.
Overview
NAB adopted AWS cloud services in 2013, establishing a cloud-first strategy across its operations. The bank leverages AWS to optimize operational costs, improve workload performance, and accelerate service delivery. This cloud transformation enables NAB to enhance banking services while driving measurable improvements in productivity and innovation.
Enhancing Developer Experience with Amazon Q Developer
2025
NAB teams use Amazon Q Developer (AQD) to accelerate software development tasks. The tool helps customize workflows and modernize legacy applications
Transforming the developer experience with Amazon Q
2024
NAB is implementing Amazon Q Developer to automate repetitive coding tasks, enabling its developers to focus more time on innovation and creativity. Learn how NAB is building on AWS to enhance its developer experience and innovate faster for customers.
National Australia Bank Delivers on Their Digital-First Strategy with Amazon Connect
2023
National Australia Bank (NAB) migrated its 65 contact centers to Amazon Connect. See what NAB’s head of assisted experience technology Alex Kocher says about why digital first still needs a human touch. And how delivering memorable customer experiences is easier when you have an innovative feature roadmap.
Accelerating Cloud Outcomes Through Comprehensive Skills Enablement
2021
As National Australia Bank (NAB) recognized early on its cloud journey, skills are the key to delivering great business outcomes. The bank trained more than 7,000 employees through the AWS Skills Guild, with 1,300 gaining AWS Certification. This has increased workplace satisfaction and reduced attrition from 20 percent to 8 percent, while giving NAB talent the tools to drive the bank’s innovation agenda.
About National Australia Bank
National Australia Bank (NAB), one of the four biggest banks in the country with a 160-year history, serves more than 10 million customers in Australia, New Zealand, and countries across the world. It provides retail banking, savings, and credit services as well as being the largest business lender in Australia.
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