Success Stories / Energy - Power & Utilities

2024
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Madrileña Red de Gas is preparing the deployment of smart gas meters with AWS IoT Core

The implementation of smart meters by Madrileña Red de Gas is part of a schedule of constant improvements and adaptation to European Union (EU) regulations. The journey MRG started proves how Internet of Things (IoT) technologies, cloud services and generative artificial intelligence can work together to transform traditionally non-digital industries such as gas distribution.

By deploying this smart meter model and integrating it with Internet of Things (IoT) and AI technologies, Madrileña Red de Gas stands in a privileged position from which it can expand the scope of cloud technology and foster the extension of smart meters to its base of 900,000 customers.

Overview

Madrileña Red de Gas (MRG) is the main gas supplier in the Community of Madrid (Spain). The company, recognized in the industry for being operationally efficient and customer-oriented, has partnered with Amazon Web Services (AWS), Everynet (an AWS Partner and a LoRaWAN network operator), Keepler Data Tech (member of the AWS Partner Network) and Semtech (Developer of the LoRa® chips, Semtech's LoRa® and the LoRaWAN standard, which allows the energy-efficient connection of IoT devices to the Internet) to validate a new model for managing, collecting, and analyzing the information provided by the gas meters. This information will then be used to measure customer consumption and will also allow the company to adapt to regulatory changes announced by the corresponding authority.
As a result of the deployment of a smart meter network, the number of readings will multiply, which will also increase the quality and the accuracy of the data collected. With these data, Madrileña Red de Gas will be able to foster innovations and develop new services to offer to its customers.

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Opportunity | MRG deploys smart meters to improve its efficiency

Choosing smart meters is based on the use of common communication standards. AWS-supported MRG has analyzed the use of smart meters from different suppliers to ensure platform flexibility, seeking not only to comply with legal requirements, but also to guarantee operational efficiency and long-term sustainability. “We will take advantage of a regulatory need to invest in a system that improves our operations, as well as the management of gas consumption by the customer,” said Pablo Cecilio, Head of IoT and Cybersecurity at MRG.

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Technological innovation and digitalization have always been the cornerstone of MRG’s strategy to achieving a maximum efficiency model. “For companies such as ours, having real-time measurements of the gas consumption of hundreds of thousands of customers will provide us with a safe environment to continue innovating, while also opening the door to the exploration of promising emerging technologies such as generative AI.”

Glen Lancastle
CIO, Madrileña Red de Gas.

Solution | Impact on the operating ecosystem

From an operational point of view, the analytics of this new concept shows a noticeable improvement in efficiency, characterized by the automation of meter readings, reducing the required manual work. This improvement will not make the company's operation more flexible and dynamic, but it will also reduce the operating costs associated with manual readings.

“Safety and efficiency are our maxims. With AWS technology, we have not only been able to demonstrate that the smart meter network is feasible, but we have also seen how it can improve the quality of the service we provide to our users.” - Glen Lancastle, CIO, Madrileña Red de Gas.

Additionally, the company’s plan is to reduce the carbon footprint by minimizing the need for vehicles and trips to carry out manual readings throughout the Community of Madrid, reflecting the company's commitment to sustainable practices and the protection of the environment.

For customers, the benefits are also significant. The introduction of smart metering will offer greater accuracy in billing, eliminating estimates and inaccuracies that can arise from manual readings. Customers will have real-time access to their consumption, allowing them to monitor their gas use and make informed decisions to optimize their consumption patterns. This transparency and control, innovative in the gas distribution sector, represent an important advance in customer service while promoting more responsible consumption.

Result | System operation: From data reading to individual or aggregated analytics

The system implemented by MRG in collaboration with system integrator Keepler Data Tech, is based on a network of smart meters that generate automated readings at regular intervals. The data collected at each interval is sent to the cloud through low-power and long-range networks (LPWAN), which guarantees efficient and secure transmission thanks to the use of security protocols, encryption and digital certificates in communication between devices and the cloud. The concept developed initially opts for the public LoRaWAN network, operated by Everynet and natively integrated into the AWS IoT Core service. The main benefits offered by this technology include cost efficiency and energy consumption, which are key to meeting regulated autonomy and price requirements.

Every time any of the authorized devices launches a data reading to the cloud, AWS IoT Core for LoRaWAN is responsible for its collection and acts as an LNS (LoRaWAN Network Server), decrypting the message and forwarding it to Amazon Data Firehose, which is responsible for the reliable data storage in the AWS cloud through Amazon Simple Storage Service (Amazon S3).

As data can be collected from the source in multiple formats, they must be processed and translated into a standard structure, thus preparing them for management and facilitating their subsequent analytics and treatment. This transformation is carried out using AWS Glue, which allows the payload of each message to be decoded from a specific binary format to a columnar format under a standardized Common Data Model.

Next steps 

Once the data has been processed and standardized, access to AWS query and analytics services is enabled. These allow not only to collect data related to consumption and to detect possible anomalies in the meter network, but also to provide them with additional information. Finally, information visualization is carried out through tools such as Amazon QuickSight, allowing the company and, eventually, its customers new alternatives data use, such as access to detailed reports on consumption, the creation of future demand forecasts, the detection of anomalies using machine learning or having services in real time through the use of generative Artificial Intelligence.

“Working with MRG on this project has been an opportunity to demonstrate how the proper deployment of AI and IoT can transform entire industries, bringing operational efficiency and customer satisfaction to unprecedented levels.” – Juan María Aramburu, CEO, Keepler Data Tech.

This approach will not only improve operational efficiency and billing accuracy, but it also opens up new avenues for innovation and continuous improvement of customer service, marking a milestone in the digital transformation in the energy sector.

About Madrileña Red de Gas

Madrileña Red de Gas (MRG) is the main gas supplier in the Community of Madrid (Spain).

AWS Services used

AWS IoT Core

AWS IoT Core allows to connect billions of IoT devices and forward trillions of messages to AWS services without the need of infrastructure management.

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AWS IoT Core for LoRaWAN

AWS IoT Core for LoRaWAN is a fully managed LoRaWAN Network Server that enables customers to connect wireless devices that use the LoRaWAN protocol for low-power, long-range wide area network connectivity with the AWS Cloud.

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AWS Glue

The first step of an analytics or ML project is to prepare the data to obtain quality results. AWS Glue is a serverless data integration service that makes the data preparation process easier, faster, and cheaper.

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Amazon Data Firehose

AWS will rename Amazon Kinesis Data Firehose to Amazon Data Firehose. Amazon Data Firehose is the easiest way to capture, transform and deliver data streams to Amazon S3, Amazon Redshift, Amazon OpenSearch Service, Splunk, Snowflake, and other third-party analytics services.

More information »

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