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WorkSpaces

Amazon WorkSpaces Advisor

An AI-powered tool that helps administrators quickly troubleshoot and resolve issues with their Amazon WorkSpaces deployments

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Why WorkSpaces Advisor?

Streamline administrative workflows by reducing the time needed to investigate and fix common issues. Administrators can leverage AI-driven insights to proactively maintain their virtual desktop infrastructure, improve end-user experience, and minimize downtime across their WorkSpaces fleet.

Benefits

    WorkSpaces Advisor resolves issues in minutes instead of days — freeing administrators to spend more time on strategic initiatives that drive business value. 

    WorkSpaces Advisor allows administrators to identify and resolve issues faster — reducing bottlenecks and the operational cost of downtime across the business.

    WorkSpaces Advisor provides AI-powered chat assistance directly in the AWS Console, enabling administrators to ask questions, receive customized troubleshooting guidance, and resolve issues through natural conversation.

Use Cases

Accelerate Issue Resolution

Reduce troubleshooting time from hours to minutes by instantly analyzing 72 hours of telemetry and logs to identify root causes. Administrators get actionable recommendations with confidence scores, enabling faster resolution and minimizing end-user downtime.

OptimizeWorkSpace Performance

Proactively identify performance optimization opportunities like compute type upgrades or storage expansion before they impact productivity. WorkSpaces Advisor surfaces specific recommendations tailored to each WorkSpace's usage patterns and resource consumption.

Streamline Network Diagnostics

Quickly diagnose connectivity and latency issues affecting user experience, with specific recommendations like enabling AWS Global Accelerator for high round-trip time scenarios. This eliminates the manual process of reviewing network configurations and metrics across multiple consoles.

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