Amazon Bedrock Marketplace
Access over 100 models in Amazon Bedrock
Overview

Key Benefits
Customers
Zendesk
With a diverse and multicultural customer base of 100,000 brands around the world, Zendesk has an opportunity to access specialized models, like Widn.ai, from Amazon Bedrock Marketplace’s vast catalogue and incorporate them into their generative AI features for translation use cases, further personalizing and localizing customer service requests—across email, chat, phone, and social media—and providing agents with data such as sentiment or intent in the customer’s native language. This partnership will allow companies to expand the reach of AI to engage in a way that is even more personalized and catered to customers.
Jon Aniano, Senior Vice President, Product, Zendesk

IBM
We’re excited to continue bringing IBM Granite models to AWS Bedrock, giving clients greater choice and flexibility in accessing efficient and trustworthy AI products. Our growing partnership allows us to meet clients where they are, building a strong AI ecosystem and enabling seamless integration core capabilities into their existing environments.
Maryam Ashoori, Director of Product Management, IBM
