AWS Partner Network (APN) Blog

Category: Amazon Bedrock Guardrails

Hansen-APN-Blog-020725

Telco Product Catalog Rationalization with Hansen using AWS Generative AI

CSPs face offer personalization challenges due to complex portfolios. Hansen’s AI-driven Offer Lifecycle Management solution, developed in the 2024 TM Forum Catalyst, empowers CSPs to analyze offers, rationalize catalogs, and enhance their OLM process using LLMs and Amazon Bedrock.

Enhancing Total Experience in Contact Centers with TCS solution Powered by Generative AI on AWS

Generative AI is revolutionizing contact centers, enhancing customer interactions and operational efficiency. TCS’s solution leverages this technology to provide a comprehensive, multi-device experience for customers, agents, and employees. It streamlines operations, improves agent productivity, and delivers superior customer service. This AI-driven approach enables contact centers to deliver superior customer service while driving operational excellence.

Simplifying Data Analytics: Gandalf Insights and the Power of Natural Language Queries

Discover how AWS Partner Genese Solution transforms data analytics with Gandalf Insights, enabling business users to query complex databases using natural language. Learn how this AWS-powered solution reduces time-to-insight from days to minutes while decreasing IT support costs and improving business team autonomy.