AWS Partner Network (APN) Blog

Tag: NTT Communications

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Say Hello to 79 New AWS Competency, MSP, and Service Delivery Partners Added in May

We are excited to highlight 79 APN Partners that received new designations in May for our global AWS Competency, AWS Managed Service Provider (MSP), and AWS Service Delivery programs. These designations span workload, solution, and industry, and help AWS customers identify top APN Partners that can deliver on core business objectives. APN Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.

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Building a Cloud-Based Contact Center with Amazon Connect Service Delivery Partners

Amazon Connect is a self-service, cloud-based contact center service that makes it easy for any business to deliver better customer service at lower cost. It’s based on the same contact center technology used by 70,000 Amazon customer service associates around the world to power millions of customer conversations. Amazon Connect Service Delivery Partners can help you identify business objectives and design contact center solutions that are optimized for cost, reliability, security, performance, and scalability.

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Introducing the AWS Direct Connect Service Delivery Program

AWS Direct Connect Service Delivery Partners are exclusively authorized to provision the new AWS Direct Connect Hosted Connections capacities greater than 500 Mbps. These top APN Partners have undergone service-specific validation of their technical capabilities and are approved to provide higher capacity Hosted Connections. They must also enable monitoring of the network link between the partner and AWS.

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