Business Productivity

Tag: PSTN

Capture Amazon Chime SDK Meetings Using Media Capture Pipelines

Today we’re launching a new feature for the Amazon Chime SDK to allow builders to capture the contents of a meeting. This new feature, media capture pipeline, captures meeting audio, video, and content share streams, along with meeting events and data messages, and saves them to an Amazon Simple Storage Service (Amazon S3, or S3) […]

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Integrate your Identity Provider with Amazon Chime SDK Messaging

Amazon Chime SDK Messaging provides the building blocks for your client applications to take advantage of chat and other real-time messaging features. To access the Amazon Chime SDK Messaging client side, applications require temporary AWS credentials. Many developers are not familiar with how to securely provide temporary AWS credentials to client applications. This post covers […]

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Adding Conversation AI Capabilities to Amazon Chime SDK

This is a guest blog written by Toshish Jawale, CTO and co-founder of Symbl.ai. The content and opinions in this post are those of the third-party author and AWS is not responsible for the content or accuracy of this post. Symbl is a conversational AI platform that provides developers with capabilities to apply contextual comprehension […]

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Video-Call Escalation powered by Amazon Connect and Amazon Chime SDK

In late 2019 and early 2020, the concept of a “routine” shifted overnight in both professional and personal arenas. Terms like “social distancing”, “shelter at home”, and “quarantine” have become mainstream buzzwords, and many jobs normally accomplished in an office have moved to virtual settings. Making agents accessible through multiple channels (such as voice, chat, […]

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Monitoring and troubleshooting with Amazon Chime SDK meeting events

Meeting events allow you to collect client metrics from your audio, video, and screen sharing applications using the Amazon Chime SDK. By integrating meeting events with Amazon CloudWatch, you can view a snapshot of critical information in the Amazon CloudWatch dashboard. For example, if a user encounters a failure while joining a meeting, you can […]

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Transforming audio and shared content in the Amazon Chime SDK for JavaScript

During the course of a virtual meeting, participants sometimes want to share rich media in addition to their standard audio and video. The Amazon Chime SDK enables customers to share media from other applications or browsers into a meeting, such as music for an online fitness class. You can share audio and video from your […]

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Building Breakout Room Experiences with the Amazon Chime SDK React Component Library

Over the past year, the Amazon Chime SDK has been helpful for customers that find themselves needing to move group programs that were originally done in-person to a virtual setting. Interactive group programs can take a number of forms across different industries. For example, healthcare customers want to help behavioral health professionals facilitate group therapy […]

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