Category: Announcements

Customer Contact Week (CCW) serves as a great platform for industry executives to connect, exchange ideas, and build invaluable relationships with customers. The event showcases innovative ideas, best practices, and the latest trends to shape the future of customer communication. CCW is taking place on June 19 – 22, in Las Vegas. AWS EUC is […]

Having just returned from the Gartner Digital Workplace Summit (EMEA) last month, we couldn’t be more excited to attend the Gartner Digital Workplace Summit (North America) on June 12-13 in San Diego. This event provides end-user computing leaders, practitioners, and service providers from around the world with the opportunity to engage in conversations and share […]

At the upcoming AWS Summit in Washington, DC, Tushar Dhanani and I are hosting a chalk talk (session EUC 201) focused on what’s new with AWS and End User Computing (EUC) services. In this chalk talk, we will provide a high-level overview of AWS EUC services and new features for Amazon WorkSpaces Family services and […]

Organizations handling personal financial data are expected to maintain extremely high levels of security and adhere to strict compliance requirements. Many IT organizations find it challenging to keep costs low while enabling remote workers with the tools required to do their jobs and supporting Zero Trust initiatives. Neo Financial, a Canadian financial technology firm and […]

Today, the Leostream Platform announced support for Amazon WorkSpaces Core. You can now provision, deploy, and manage Virtual Desktop Infrastructure (VDI) powered by WorkSpaces Core directly from the Leostream Remote Desktop Access Platform. This new solution combines Leostream’s platform with the security, global reliability, and cost efficiency of the AWS infrastructure. No two organizations are […]

It’s an exciting time in the End User Computing (EUC) industry. Organizations are rapidly adopting digital workplace technology to support the needs of their hybrid and remote employees. And while organizations must provide workers with the tools required to do their jobs, they are also looking to optimize efficiency and ROI. The Gartner 2023 EMEA […]

As a fast-follow to IGEL DISRUPT 2023 Munich, IGEL hosted IGEL DISRUPT 2023 Nashville, the organization’s first US-based in-person event since 2019. Most major players were represented at this exciting event, presenting in breakout sessions, and demonstrating recent innovations at their expo booths. This event was truly a celebration of the End User Computing (EUC) […]

AWS customers looking to experience the NICE DCV streaming protocol can now utilize the latest DCV AWS CloudFormation template. This template is intended for proof-of-concepts and deploys a single Amazon Elastic Compute Cloud (Amazon EC2) instance preconfigured with DCV server ready to accept connections. This is an automated way to gain firsthand experience of the DCV high-performance […]

Following close on the heels of IGEL Disrupt 2023 in Munich, the Amazon End User Computing (EUC) team is busy preparing for IGEL Disrupt 2023 in Nashville (April 3rd – 5th). Kevin Goodman, Director of Product Management for AWS EUC, captured some interesting takeaways from the IGEL Disrupt 2023 Munich event, and is excited to […]

Enterprise Connect 2023, March 27-30, brings together a broad range of enterprise communications and customer experience (CX) professionals focused on showcasing and learning about exciting new technology, sharing perspectives, and discussing strategies for enabling world-class collaboration, communication, and contact center operations. The AWS End User Computing (EUC) team looks forward to attending this exciting event. […]