AWS Executive in Residence Blog

Stop me if you’ve heard this one. A company wants to transform to meet the future. The transformation is necessary; without it, they will be threatened by disruptive competitors or unable to serve their customers. But they can’t get started on the transformation because their employees are busy with their day-to-day jobs. Transforming requires effort. […]

IT Infrastructure Library (ITIL) has changed IT for the worse. OK, now that I have your attention, let me be fair: ITIL has benefited many aspects of IT (e.g., help desks, infrastructure management, service delivery, etc.) by bringing structure, standards, and consistent, repeatable processes to what was previously a free-for-all. The problem is that IT […]

Organizations need a powerful infrastructure to realize the full value of their data. The purpose of this infrastructure is to organize data, ensure its quality, manage metadata and create a central catalog where the organization’s data can be queried. This infrastructure, called the data foundation, enables organizations to have clean, organized, and easily accessible data […]

There’s something problematic about planning for resilience. On the one hand, we know it’s necessary. If the COVID pandemic taught us nothing else, we learned that unexpected major disruptions can and will occur. And those disruptions will involve not just technology but, in some cases, business processes, personnel, communication, and even the fundamental market characteristics […]

Never waste your time; it is too precious. There are never any guarantees we will have tomorrow. —Catherine Pulsifer, Author “I don’t have enough (fill in the blank)” is a common refrain in the face of new demands. It’s normally followed by that much-loved phrase “We need to prioritise.” I’ve observed that the challenge is […]

Assume with me that the digital world is a world of fast change. Organizations need to excel at responding quickly to those changes—that’s what we call agility or nimbleness. When it comes to technology, we have well-understood ways of increasing agility and making technology delivery processes lean. Organizations worldwide and in all industries are moving […]

Many of my conversations with AWS customers are about their attempts to build developer experience platforms that simplify software development and operations, automate deployments, improve software quality, reduce costs, and ensure security and compliance. Unfortunately, not all platforms live up to their expectations. The most frequently cited problem is development teams rejecting the platform that […]

“Any sufficiently advanced technology is indistinguishable from magic.” —Arthur C. Clarke Thomas Edison Center at Menlo Park in Edison, New Jersey, commemorates the birthplace of recorded sound and the world’s first practical incandescent light bulb. On New Year’s Eve, 1879, Thomas Edison used his newly invented incandescent lamp to illuminate Christie Street, where his laboratory […]

I wonder if we’re overlooking an important implication of AI and generative AI for the future of the enterprise. If, as seems to be the case, many employees will use generative AI applications to assist them and interactively support their work, then a new style of work is emerging. Success for an employee will mean […]

Are you and those in your company struggling to innovate? Are you asking how others are innovating but still not finding a mechanism to drive innovation yourself? At work, we face problems daily and are consistently working to solve those problems. So why are our problem-solving activities not converting into innovation? As an automotive industry […]