Tag: Agility

My detailed project plan won the war. — said no military commander, ever. In the chaos of battle, it is accepted military doctrine that highly centralised decision-making fails. Information cannot be rapidly assimilated from the front line and turned into timely decisions. To address this, a commander’s intent is communicated, guiding each platoon in their […]

With a bucket of Legos, you can tell any story. You can build an airplane or a dragon or a pirate ship—it’s whatever you can imagine. Christopher Miller One of the hallmarks of any digital transformation is increased speed and agility. Decisions need to be made more quickly using data and algorithms. Digital services need […]

I am often asked a question along these lines: Mark, I get that Agile and DevOps approaches favor learning and adjusting over rigidly following a plan. But our budgeting process locks in our spending (and therefore our annual plan) in advance, and our investment management process necessarily locks in spending levels and schedules for each […]

I believe the fear that led to the deployment of large amounts of resources and budgets to remediate Y2K, followed by the dot-com bubble bust, had an unintended consequence. Many enterprises became extremely conservative when it came to building products, and defaulted to buying off the shelf wherever possible. Today, many enterprise IT teams are […]

Advancements in artificial intelligence (AI), machine learning (ML), and big data technologies enable organizations to harness the troves of data being captured (or which were previously thrown away), bringing new insights, automating processes, and even creating new products, services, and businesses. AI, ML, and the associated data (powered by the AWS cloud) is a critical […]

Over the last two decades, the IT profession has developed new ways of working that are intended to deliver better business value more quickly and at lower risk. Or as Jonathan Smart of Barclay’s likes to say, “Better, Faster, Safer, Happier.”[1] There are buzzwords associated with these techniques, of course, as with everything in IT—in this […]

Jonathon Dixon, Global Head of Mining & Resources, Amazon Web Services Introduction by Thomas Blood, AWS Enterprise Strategist and Evangelist Until the 1930s, my family owned and operated gold, silver, and copper mines in Colorado. I have a fondness for mining, based on the stories my father shared with me about the people who extract […]

In an earlier post, I talked about how risk decisions are often compromised by the status quo bias. In this post, I would like to present an alternative way to think about risk—a way that fits well with today’s business practices. To be precise, I want to try to demonstrate that risk in a business […]

In a previous blog post, I talked about how to drive top-down change in an enterprise, and how to take advantage of command-and-control authority even in an Agile setting. In this post, I’ll talk about a particular technique that draws on authority. It is the change management approach called “Shu-ha-ri,” a concept drawn from the […]

I remember an incident from my previous CIO role. A number of us were in a meeting discussing the severe problems we were having with the performance of a large contractor. At one point, someone suggested that we start a new RFP (request for proposal) process to replace the contractor. “Too risky,” said one of […]