Tag: Organization Structure

Four Steps Toward Digital Government Many of the challenges that governments face in their digital transformations are common in private sector entities as well. But government agencies are constrained in ways that make it more difficult to address those challenges. When I was the CIO of US Citizenship and Immigration Services in the Department of […]

Best practices usually aren’t. —Peter Thiel, Entrepreneur   I generally dislike the phrase best practice. It implies that a single truth has been discovered for something which cannot be improved upon. It engenders a complacency that, once the practice is implemented, thinking and innovation can stop. This goes for organisational models too.  Business cases that […]

The time spent on any item of the agenda will be in inverse proportion to the sum [of money] involved. —C. Northcote Parkinson: Parkinson’s Law of Triviality   In my last blog post I covered issues inherent in freeing up time to become more agile. In this post I’ll get into some ways of eliminating […]