Tag: CIO

In his recent WSJ article, Joe Peppard, from the MIT Sloan School of Management, takes the position that the IT department has outlived its usefulness. The IT department at many companies has grown into such a powerful force that it’s hard to imagine a company without one. With that said, the article certainly got me […]

If you’re a CIO, you know that worrying is part of the job, especially when it comes to the performance of your IT systems. In today’s digital business world, your IT capabilities can be the deciding factor in whether your company thrives or falls short of its ambitions. If your Enterprise Resource Planning (ERP) systems […]

The retail industry has long suffered from anemic investments in information technology that have saddled many companies with aging IT systems unable to keep up with rapidly changing customer demands and market dynamics. Industry CIOs and CTOs have been searching for a solution, and many have found an answer: A new retailer application architecture offering […]

The COVID-19 pandemic created unprecedented disruption. In just a few days, our world turned upside down. As shelter-in-place lockdowns, mask mandates, and social distancing rules took hold, new consumption patterns quickly emerged. Arguably, no industry felt this dramatic impact more than consumer packaged goods (CPG). However, industry leaders are forging ahead with resilience, tenacity, and […]

During my career in the restaurant business, technology went from being a standalone, assembly-language based point-of-sale system with limited functionality and importance to a highly integrated, mission-critical ecosystem. Looking back, much of the timing and nature of this evolution was not predictable, but there were certain clear trends that informed pre-emptive bets. These in turn, […]