AWS for Industries
Tag: Contact Lens for Amazon Connect
Improving customer service interactions in the hospitality industry using Amazon Connect
Have you ever experienced an issue with your flight, hotel room, or rental car while on vacation or a business trip? What’s the first thing you do? Yes, you call the company responsible. According to Hospitality Net, phone calls deliver 20% to 50% of the bookings for companies in the hospitality industry. That means that […]