Artificial Intelligence
Gubagoo uses Amazon Translate to build translated live chat for automotive dealers
Gubagoo is the leading provider of advanced communication solutions for automotive dealers. Gubagoo understands that automotive customers want a personalized experience and helpful information whenever they purchase a car or book a service appointment. In addition, customers want to be communicated with in their native language. However, dealerships in the US have a difficult time […]
Some Thoughts on Facial Recognition Legislation
Facial recognition technology significantly reduces the amount of time it takes to identify people or objects in photos and video. This makes it a powerful tool for business purposes, but just as importantly, for law enforcement and government agencies to catch criminals, prevent crime, and find missing people. We’ve already seen the technology used to […]
Bridgeman Images uses Amazon Translate to establish their business globally
September 8, 2021: Amazon Elasticsearch Service has been renamed to Amazon OpenSearch Service. See details. Many businesses aspire to expand globally to reach new customer and accelerate growth. For Bridgeman Images, this meant engaging customers who spoke languages other than English. They needed a scalable solution to overcoming the language barrier since having everything translated […]
Annotate data for less with Amazon SageMaker Ground Truth and automated data labeling
With Amazon SageMaker Ground Truth, you can easily and inexpensively build more accurately labeled machine learning datasets. To decrease labeling costs, use Ground Truth machine learning to choose “difficult” images that require human annotation and “easy” images that can be automatically labeled with machine learning. This post explains how automated data labeling works and how […]
DXC Technology automates triage of support tickets using AWS machine learning
DXC Technology is a global IT service leader providing end-to-end services on Digital Transformation to businesses and governments. They also provide service management to their clients on-premises and in the cloud. The incident tickets raised as part of the process need to be resolved quickly to meet their service level agreements (SLA). DXC has goals […]
Deploy trained Keras or TensorFlow models using Amazon SageMaker
This post was reviewed and updated May 2022, to enforce model results reproducibility, add reproducibility checks, and to add a batch transform example for model predictions. Previously, this post was updated March 2021 to include SageMaker Neo compilation. Updated the compatibility for model trained using Keras 2.2.x with h5py 2.10.0 and TensorFlow 1.15.3. Amazon SageMaker […]
Thoughts on Recent Research Paper and Associated Article on Amazon Rekognition
A research paper and associated article published yesterday made claims about the accuracy of Amazon Rekognition. We welcome feedback, and indeed get feedback from folks all the time, but this research paper and article are misleading and draw false conclusions. This blog post shares details which we hope will help clarify several misperceptions and inaccuracies. […]
Deploy TensorFlow models with Amazon Elastic Inference using a flexible new Python API available in EI-enabled TensorFlow 1.12
Amazon Elastic Inference (EI) now supports the latest version of TensorFlow–1.12. It provides EIPredictor, a new easy-to-use Python API function for deploying TensorFlow models using EI accelerators. You can now use this new Python API function within your inference scripts as an alternative to using TensorFlow Serving when running TensorFlow models with EI. EIPredictor allows […]
AWS launches open source Neo-AI project to accelerate ML deployments on edge devices
At re:Invent 2018, we announced Amazon SageMaker Neo, a new machine learning feature that you can use to train a machine learning model once and then run it anywhere in the cloud and at the edge. Today, we are releasing the code as the open source Neo-AI project under the Apache Software License. This release […]
Identifying and working with sensitive healthcare data with Amazon Comprehend Medical
At AWS, I regularly speak with AWS customers and AWS Partner Network (APN) partners about how they are using technology to transform human health. These companies often generate large amounts of health data that they use in a variety of applications, such as population health management and electronic health records. Developers need to find ways to use […]





