AWS Cloud Operations Blog

Category: Management Tools

TCS hybrid cloud patch management at scale using AWS Systems Manager

By Giridharan Varatharajan, Cloud Delivery Platform Architecture lead at TCS and Madhavan Ananthachari, Cloud Delivery Platform Engineering lead at TCS Introduction Now that multitenancy in the cloud is driving IT operation costs down, large enterprises are seeking seamless service delivery methods that address day-to-day activities in your cloud environment. AWS partner Tata Consultancy Services (TCS) […]

Use new resource types in AWS Resource Groups to support day-to-day operations

AWS Resource Groups recently announced its support for additional resource types, including Amazon DynamoDB tables, AWS CloudTrail trails, Amazon SageMaker models, and many more. This blog post will walk you through some examples of how you could use AWS Resource Groups, and its new resource type support to drive some of your day-to-day operations. AWS […]

Automating processes for handling and remediating AWS Abuse alerts

Introduction AWS Abuse addresses many different types of potentially abusive activity such as phishing, malware, spam, and denial of service (DoS)/ distributed denial of service (DDoS) incidents. When abuse is reported, we alert customers so they can take the remediation action that is necessary. Customers want to build automation for handling abuse events and the […]

Secure Serverless Development Using AWS Service Catalog

Serverless computing allows you to build and run applications and services without having to manage servers. AWS Service Catalog allows you to create and manage catalogs of services that are approved for use on AWS. Combining Serverless and Service Catalog together is a great way to safely allow developers to create products and services in […]

Smart RDP and SSH remediation with AWS Systems Manager Automation API actions

Here in AWS Support, I often help customers regain RDP or SSH access to their instances. It’s a common problem, but the identification of a correct solution could take some time, even hours or days if the right information isn’t available. Even with the most up-to-date playbook, it is easy to miss simple checks that […]

Onica demonstrates uses for new AWS Systems Manager Automation actions

AWS Partner Guest Post By Eric Miller, VP of Solutions Development for Onica, a Premier Tier APN Consulting Partner As an AWS DevOps Competency Partner, Onica helps our customers across a wide variety of challenging automation problems. One very important suite of tools in our AWS toolbox is AWS Systems Manager. AWS Systems Manager simplifies […]

How Datacom solved hybrid risk management with AWS Systems Manager

The content and opinions in this post are those of the third-party author and AWS is not responsible for the content or accuracy of this post. This post is from Chris Coombs at Datacom, and Samual Brown, Senior Technical Account Manager at AWS. Datacom is an AWS Premier Partner providing migration, transformation and managed services […]

Learn how to leverage Amazon CloudWatch alarms to create an incident in ServiceNow

This was blog was authored by Itai Njanji and third party collaborators: A special thanks to Grant Hulbert  a Sr. Technology Alliance Architect for ServiceNow, who co-authored this blog Ben Yukich a Field CTO for ITOM at ServiceNow, who wrote the ServiceNow source code for this integration (Note: This post was updated September 22, 2020) Introduction Customers want […]