Tag: customer story

MPAC, Ontario’s property assessment expert managing 5.7 million properties, faced mounting pressure on their IT support desk. Routine requests consumed most of the support team’s resources, creating bottlenecks and impacting organization-wide productivity. MPAC needed a round-the-clock IT support solution that maintained stringent security and governance standards for a public sector organization. MPAC’s IT Support Assistant—powered by their custom MPAC Orchestrator platform and Amazon Bedrock on AWS revolutionized its IT support.

The number of K-12 educators who use artificial intelligence (AI) is growing quickly, with many turning to AI assistants for timely and reliable insights into student performance. By eliminating administrative tasks and simplifying data analysis, these emerging tools enable teachers to focus on what matters most: supporting student growth. In the 2025-26 school year, Otus, a leading K-12 student data and assessment solution, will empower 1,165 administrators and 8,579 educators to maximize outcomes for over 106,000 students with its assistant. Putting AI into everyday practice helps these districts capitalize on the reliable data foundations they already have in place and integrate the information into effective classroom strategies.

EDHEC Business School is transforming their students’ learning experience through an innovative partnership with Amanote AI, powered by AWS. The solution delivers personalized, 24/7 academic support while maintaining high education standards. This collaboration showcases how educational institutions can harness AI to enhance learning while maintaining academic integrity and pedagogical excellence. Read this post to learn more.

The YMCA of Greater New York serves more than 400,000 New Yorkers who learn, grow, and thrive through programs and services at 24 branches across the city. Among the YMCA’s most critical offerings are swim lessons that teach life-saving water safety skills to over 20,000 participants annually. Through the AWS Imagine Grant program, the YMCA developed an online application to digitize swim skill tracking and measure program impact at scale.

This post examines how Nanyang Polytechnic (NYP) and NCS—an AWS Generative AI Competency partner and part of AWS Generative AI Innovation Center (GenAIIC) Partner Innovation Alliance (PIA)—reshaped asynchronous learning through an AI Tutor Assistant. The solution enhances student learning while reducing lecturers’ preparation time by 80%, demonstrating the transformative potential of generative AI in education.

Although traditional weather forecasting methods have served us well, they often require substantial computational resources and time to deliver results. In this post, we explore how Brightband is revolutionizing this field by combining AI with Open Data on AWS to create faster, more accessible, and highly accurate weather forecasting solutions. When data is shared on AWS, anyone can analyze it and build services on top of it. Sharing data in the cloud lets data users such as Brightband spend more time on data analysis rather than data acquisition.

WildTrack is a fast-growing, award-winning nonprofit combining the ancient art and science of animal tracking with cutting-edge AI powered by AWS. The result is a new era in wildlife monitoring that democratizes conservation, empowering local communities to actively protect biodiversity. By merging traditional ecological knowledge (TEK)—refined over thousands of generations by indigenous trackers—with advanced machine learning, WildTrack’s approach transforms something as simple as a footprint into rich ecological insight. Read this post to learn more.

In this blog post, learn how BAC worked with AWS to eliminate computer lab lines, reduce infrastructure costs, and deliver professional design software to students across seven global Regions using Amazon AppStream 2.0.

The Contra Costa County District Attorney’s Office partnered with AWS and CC Tech Digital, an AWS Advanced Tier Partner, to modernize its subpoena handling process using a cloud-native, serverless solution on AWS. Read this post to learn more.

Working with AWS, Cornell University built Socratic Chat, an artificial intelligence (AI) assistant that delivers personalized Socratic teaching at scale. By fall 2024, over 500 students across multiple courses were using the tool, spending 10-15 minutes per assignment, working through progressively harder questions based on Bloom’s Taxonomy—freeing Ault and other professors to focus on in-depth instruction. Read this post to learn more.