Tag: customer story

Teams from AWS, working with Sentient Industries, brought the power of AI directly into Excel spreadsheets. Logistics officers can now type the device description in Excel and have the power specs retrieved from a knowledge base in Amazon Bedrock. Unlike a chat-based solution, the AI directly loads the data into spreadsheet cells, creating a streamlined and efficient user workflow. The AI meets the users where they are, and this capability is now being commercialized by Sentient. Read this post to learn more.

Read this post to learn how the City of Virginia Beach worked with Amazon Web Services (AWS) to modernize its Emergency Communications and Citizen Services (ECCS) using Amazon Connect, introducing AI capabilities that help serve citizens faster and reduce dispatcher workloads.

Working with AWS, a three-person Boise State University team built boisestate.ai, a custom AI platform, in just six months. The solution gives the entire campus access to multiple models while cutting per-user costs by more than 80%. Read this post to learn more.

MPAC, Ontario’s property assessment expert managing 5.7 million properties, faced mounting pressure on their IT support desk. Routine requests consumed most of the support team’s resources, creating bottlenecks and impacting organization-wide productivity. MPAC needed a round-the-clock IT support solution that maintained stringent security and governance standards for a public sector organization. MPAC’s IT Support Assistant—powered by their custom MPAC Orchestrator platform and Amazon Bedrock on AWS revolutionized its IT support.

The number of K-12 educators who use artificial intelligence (AI) is growing quickly, with many turning to AI assistants for timely and reliable insights into student performance. By eliminating administrative tasks and simplifying data analysis, these emerging tools enable teachers to focus on what matters most: supporting student growth. In the 2025-26 school year, Otus, a leading K-12 student data and assessment solution, will empower 1,165 administrators and 8,579 educators to maximize outcomes for over 106,000 students with its assistant. Putting AI into everyday practice helps these districts capitalize on the reliable data foundations they already have in place and integrate the information into effective classroom strategies.

EDHEC Business School is transforming their students’ learning experience through an innovative partnership with Amanote AI, powered by AWS. The solution delivers personalized, 24/7 academic support while maintaining high education standards. This collaboration showcases how educational institutions can harness AI to enhance learning while maintaining academic integrity and pedagogical excellence. Read this post to learn more.

The YMCA of Greater New York serves more than 400,000 New Yorkers who learn, grow, and thrive through programs and services at 24 branches across the city. Among the YMCA’s most critical offerings are swim lessons that teach life-saving water safety skills to over 20,000 participants annually. Through the AWS Imagine Grant program, the YMCA developed an online application to digitize swim skill tracking and measure program impact at scale.

This post examines how Nanyang Polytechnic (NYP) and NCS—an AWS Generative AI Competency partner and part of AWS Generative AI Innovation Center (GenAIIC) Partner Innovation Alliance (PIA)—reshaped asynchronous learning through an AI Tutor Assistant. The solution enhances student learning while reducing lecturers’ preparation time by 80%, demonstrating the transformative potential of generative AI in education.

Although traditional weather forecasting methods have served us well, they often require substantial computational resources and time to deliver results. In this post, we explore how Brightband is revolutionizing this field by combining AI with Open Data on AWS to create faster, more accessible, and highly accurate weather forecasting solutions. When data is shared on AWS, anyone can analyze it and build services on top of it. Sharing data in the cloud lets data users such as Brightband spend more time on data analysis rather than data acquisition.

WildTrack is a fast-growing, award-winning nonprofit combining the ancient art and science of animal tracking with cutting-edge AI powered by AWS. The result is a new era in wildlife monitoring that democratizes conservation, empowering local communities to actively protect biodiversity. By merging traditional ecological knowledge (TEK)—refined over thousands of generations by indigenous trackers—with advanced machine learning, WildTrack’s approach transforms something as simple as a footprint into rich ecological insight. Read this post to learn more.