AWS Public Sector Blog
Tag: data warehouse
How advanced analytics can improve efficiency and provide important student insights at higher education institutions
Higher education institutions are turning to data to solve challenges, improve efficiency, and create a better student experience. But to obtain the answers institutions need to thrive and better serve students, they often need new technologies. Many universities are upgrading IT systems and investing in state-of-the-art analytics solutions. Case Western Reserve University (CWRU) is one such institution that has taken steps to innovate by creating opportunities for evolution with AWS.
How Times Higher Education accelerated their journey with the AWS Data Lab
Times Higher Education (THE) is a data-driven business that, with the help of AWS, is now realising the value of their data, which enables them to be better informed and make faster decisions for customers. THE provides a broad range of services to help set the agenda in higher education, and their insights help universities improve through performance analysis. THE worked with the AWS Data Lab to create a centralised repository of their data. Launching a data lake helped with providing a cost-effective platform and cataloguing data so they could understand their data and design new products to make use of it.
Optimizing your call center to improve citizen services with the cloud
Public sector organizations are experiencing a high volume of requests for information ranging from health to finances to municipal services. At a time when in-person interaction is limited, citizens can call into contact centers to get the insights they need to make real-time decisions about their health and safety. Many organizations are turning to the cloud to quickly scale and deploy a contact center. But, understanding your cloud contact center at granular level can help better serve your constituents.
Using advanced analytics to accelerate problem solving in the public sector
Organizations across the globe are using advanced analytics and data science to predict and make decisions. They are finding ways to use their vast and diverse data stores to predict the best place to put their next retail store, what products to recommend to customers, how many employees they need for peak hours of operation, and how long a piece of machinery has until it needs maintenance. Public sector organizations in government, education, nonprofit, and healthcare are looking to use data to advance their missions too. Learn how.