Category: Customer Solutions

AWS was recognized as a notable vendor among retail planning platforms that help improve customer service, increase inventory turnover, and safeguard margins in the recent Forrester report, The Retail Planning Platforms Landscape, Q3 2023. This report provides an overview of retail planning platform vendors that help retailers manage demand and inventory planning. Forrester defines retail […]

Managing a supply chain in the modern, dynamic marketplace presents numerous challenges because businesses must contend with fast-changing consumer demands, technological advancements, economic volatility, and increasing competition. These factors disrupt supply and demand balance and increase operational complexity. Supply planning, or the process of estimating the product quantities (or raw material or components) needed to […]

The global logistics market is estimated in 2022 at $10.7 T, with projected growth by 2032 to $18.2T at a CAGR of 5.5 percent. Despite a significant market size, the industry is plagued with inefficiencies. Low transport fill rates with 25–30 percent of loads being empty, a driver shortage with 2.6 million unfilled driver jobs […]

The aim of any inbound supply chain for materials is to make sure that spare parts, rotable spares, and consumables arrive to operations in time to execute planned maintenance work. Too often, though, low performance, the lack of trust between teams and limited visibility for materials lead to frequent replanning and excess reliance on expediting […]

Global economic, environmental, and social factors are still disrupting supply chains. This limits organizations’ ability to meet customer demand and manage operational costs. While supply chain issues are attributed to a variety of causes, the lack of supply chain visibility is at the top of the list. Research by Gartner found that improved supply chain […]

Inventory management for perishable products is a challenge for many industries, such as food manufacturing, grocery wholesale and retail, and pharmaceuticals. For example, excess stock levels of dairy products, meats, fruits, vegetables, medicines, and even beer, to name a few, are all subject to expiration, “best before” dates, or important milestones in product lifecycle (e.g., […]

Unpredictable events such as the global pandemic, Brexit, the Suez Canal, and Ukraine highlight the importance for robust, stress-tested, and agile supply chain (SC) networks. Such large scale and disruptive events level the field and affect all industry players. Consequently, businesses that are quicker and more efficient to adapt to new circumstances gain market share […]

As per McKinsey, few industries are shaping the world we live in today like the telecommunications industry. Working from home, or even working from anywhere, is made possible by broadband networks and technologies. Improving the telecommunications (telco) customer experience with data-driven supply chains represents an emerging industry opportunity. Internet-connected, or smart, devices are growing exponentially, […]

We observe that executives trying to obtain an end-to-end view of their company’s supply chain are often faced with a landscape mostly covered in fog – an incomplete, fragmented, and sometimes incongruent picture of what is occurring. Data may reside in disconnected, siloed systems, and many processes, such as external logistics or the current state […]