AWS Sub-processors

This page provides information about the sub-processors that AWS has engaged in accordance with the AWS GDPR Data Processing Addendum (AWS GDPR DPA) to provide processing activities on Customer Data (as defined in the AWS GDPR DPA) on behalf of customers. Sub-processors relevant to an individual customer will depend on the AWS Region the customer selects and the particular AWS services that the customer uses.

There are three types of sub-processors: (1) AWS entities that provide the infrastructure on which the AWS services run; (2) AWS entities that support specific AWS services which may require these entities to process Customer Data; and (3) third parties that AWS has contracted with to provide processing activities for specific AWS services.

AWS will update this page at least 30 days before engaging a new sub-processor, and if you subscribe for updates, AWS will notify you by email of changes to this page.

1) AWS infrastructure entities

The AWS entities listed below provide the infrastructure on which the AWS services run (including AWS Regions and Edge Locations). For more information about AWS's cloud infrastructure, please see the AWS Global Infrastructure website. Where the AWS entity provides the infrastructure for an AWS Region, the AWS Region is listed below.
AWS entity Processing location and associated AWS Region (if applicable)
A100 ROW GmbH
Germany
AWS Region: Europe (Frankfurt)
A100 ROW Servicos De Dados Brasil Ltda.
Brazil
AWS Region: South America (Sao Paulo)
A100 ROW, Inc. USA
Amazon Asia-Pacific Resources Private Limited Singapore
AWS Region: Asia Pacific (Singapore)
Amazon Corporate Services Korea LLC
Korea
AWS Region: Asia Pacific (Seoul)
Amazon Corporate Services Pty, Ltd
Australia
AWS Region: Asia Pacific (Sydney)
Amazon Data Services Argentina S.R.L.
Argentina
Amazon Data Services Austria GmbH
Austria
Amazon Data Services Bahrain W.L.L.
Bahrain
AWS Region: Middle East (Bahrain)
Amazon Data Services Belgium SRL
Belgium
Amazon Data Services Bulgaria LLC
Bulgaria
Amazon Data Services Canada, Inc.
Canada
AWS Region: Canada (Central)
Amazon Data Services Colombia S.A.S.
Colombia
Amazon Data Services Czech Republic s.r.o.
Czech Republic
Amazon Data Services Denmark ApS
Denmark
Amazon Data Services Estonia OÜ
Estonia
Amazon Data Services Finland Oy
Finland
Amazon Data Services France SAS
France
AWS Region: Europe (Paris)
Amazon Data Services Greece Single-Member AE
Greece
Amazon Data Services Hong Kong Limited
Hong Kong
AWS Region: Asia Pacific (Hong Kong)
Amazon Data Services Hungary Korlátolt Felelősségű Társaság
Hungary
Amazon Data Services, Inc. USA
AWS Region: US East (Northern Virginia) / US East (Ohio) / US West (Northern California) / US West (Oregon)
Amazon Data Services India Private Limited India
AWS Region: Asia Pacific (Mumbai)
Amazon Data Services Ireland Limited
Ireland
AWS Region: Europe (Ireland)
Amazon Data Services Israel Ltd
Israel
Amazon Data Services Italy S.R.L
Italy
AWS Region: Europe (Milan)
Amazon Data Services Japan K.K. Japan
AWS Region: Asia Pacific (Osaka) / Asia Pacific (Tokyo)
Amazon Data Services Kenya Limited  Kenya 
Amazon Data Services Malaysia Sdn. Bhd.
Malaysia
Amazon Data Services MENA FZ-LLC
United Arab Emirates
Amazon Data Services MX, S. de R.L. de C.V.
Mexico
Amazon Data Services Netherlands N.V.
Netherlands
Amazon Data Services New Zealand Limited
New Zealand
Amazon Data Services Norway AS
Norway
Amazon Data Services Panama, S. de R.L.
Panama
Amazon Data Services Portugal, Lda
Portugal
Amazon Data Services Romania S.R.L.
Romania
Amazon Data Services South Africa (Pty) Ltd
South Africa
AWS Region: South Africa (Cape Town)
Amazon Data Services Spain, S.L.U.
Spain
Amazon Data Services Sweden AB
Sweden
AWS Region: Europe (Stockholm)
Amazon Data Services Switzerland GmbH
Switzerland
Amazon Data Services (Thailand) Limited
Thailand
Amazon Data Services UK Limited
UK
AWS Region: Europe (London)
Amazon Data Services Zagreb d.o.o.
Croatia
Amazon Technological Services SAS
France
AWS Region: Europe (Paris)
Amazon Web Services Philippines, Inc.
Philippines
Amazon Web Services Poland sp. z o.o.
Poland
Amazon Web Services Taiwan Limited
Taiwan
PT Amazon Data Services Indonesia
Indonesia
Servicios Amazon Data Services Chile SpA.
Chile
Servicios Amazon Data Services Peru SRL Peru

2) AWS service providers

The AWS entities listed below provide processing activities for specific AWS services. The processing activities provided by the AWS entities include selling and providing certain business application, application integration, and media services (application and media services), human transcription of voice recordings (transcription services), development and improvement of AWS services (service improvement), and/or customer-initiated support.

a) AWS entities selling and providing application and media services

The AWS entities that sell and provide application and media services are listed below along with the associated services. The processing location is the customer’s selected AWS Region(s), and the location of the customer’s end users.

AWS entity AWS service(s)
Processing activity
AMCS LLC (USA)
Alexa for Business
Amazon PSTN Chime
Amazon PSTN Connect
Seller and provider of the AWS service listed to the left for all customers (except for customers based in Singapore)
Amazon Chime
AWS Elemental MediaConnect
Amazon Pinpoint
Amazon Simple Email Service
Amazon Simple Notification Service
Amazon WorkDocs
Seller and provider of the AWS services listed to the left for customers based in Japan
AMCS SG Private Limited (Singapore) Amazon Chime
Amazon Connect
Amazon Pinpoint
Amazon Simple Email Service Amazon Simple Notification Service
Seller and provider of the AWS services listed to the left for customers based in Singapore

b) AWS entities providing transcription services and service improvement

Unless the customer opts out of AWS using Customer Data for service improvement, where permitted in accordance with the AWS Service Terms, the AWS entities listed below provide transcription services and service improvement for the applicable AWS services.

AWS entity
AWS service(s)
Processing location
Processing activity
Amazon Development Centre (India) Private Limited
Amazon Lex
Amazon Transcribe
India  Transcription services 
Amazon Web Services, Inc. Alexa for Business
Amazon AppStream 2.0 User Pool
Amazon CodeGuru Profiler
Amazon Comprehend
Amazon Connect Customer Profiles Identity Resolution
Amazon Fraud Detector
Amazon Lex
Amazon Polly
Amazon Rekognition
Amazon Textract
Amazon Transcribe
Amazon Translate
Contact Lens for Amazon Connect
USA Service improvement

c) AWS entities providing customer-initiated support

The AWS entities listed below provide customer-initiated support. These entities do not process Customer Data unless the customer agrees to share Customer Data in the course of requesting support.

AWS entity  Processing location (if applicable) 
Amazon.com Services LLC
USA
Amazon Data Services SA (Pty) Ltd
South Africa
Amazon Development Centre (India) Private Limited
India
Amazon Development Centre Ireland Limited
Ireland
Amazon Development Centre (South Africa) (Proprietary) Limited
South Africa
Amazon Internet Services Private Limited
India
Amazon Support Services Costa Rica, SRL
Costa Rica
Amazon Web Services Australia Pty Ltd
Australia
Amazon Web Services Canada, Inc.
Canada
Amazon Web Services EMEA SARL
France and Ireland
Amazon Web Services Hong Kong Limited Hong Kong
Amazon Web Services Japan KK
Japan
Amazon Web Services Korea LLC
Korea
Amazon Web Services Taiwan Ltd
Taiwan
Amazon Web Services, Inc.
USA
AWS India ProServe LLP
India
Elemental Technologies LLC USA
Souq.com for E-Commerce LLC Egypt

3) Third-party service providers

AWS has contracted with the following unaffiliated service providers for Application-to-Person (A2P) messaging services and geolocation services (such as maps or points of interest) for the AWS services described below. The processing location is the customer’s selected AWS Region(s), the service provider’s location listed below and/or the location of the customer’s end users.

Service provider
AWS service(s)
Service provider's location
Processing activity
250ok Inc.
Amazon Pinpoint
USA
A2P messaging
Bandwidth Inc.
Amazon Chime
USA
A2P messaging
Email Data Source, Inc.
Amazon Pinpoint
USA
A2P messaging
Environmental Systems Research Institute, Inc.
Amazon Location Service
USA
Geolocation (maps and points of interest)
HERE North America, LLC
Amazon Location Service
USA
Geolocation (maps and places)
Infobip Ltd.
Amazon Pinpoint
Amazon Simple Notification Service
United Kingdom
A2P messaging
Nexmo Inc.
Amazon Pinpoint
Amazon Simple Notification Service
USA
A2P messaging
Sinch Americas Inc. Amazon Pinpoint
Amazon Simple Notification Service
USA A2P messaging
TeleSign Corporation
Amazon Pinpoint
Amazon Simple Notification Service
USA A2P messaging
Twilio, Inc. Amazon Pinpoint
Amazon Simple Notification Service
USA A2P messaging

Last Updated: September 3, 2021

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