AWS Initiatives and Response to COVID-19
As part of our response to COVID-19, Amazon Web Services (AWS) is providing highly scalable and reliable infrastructure capacity, technical support, and AWS services to help customers with their research, remote work and learning, and other solutions to address their needs and the effects this is having on communities and businesses.
To learn about other ways Amazon is responding to COVID-19, please visit the Day One blog.
This page is continually updated with the latest on how we’re supporting our customers, partners, and communities during this time.
AWS Initiatives | Remote Work | Virtual Contact Centers | Distance Learning
Intelligently connect to customers using machine learning in the COVID-19 pandemic
ML tools like Amazon Lex and Amazon Connect are just a few of the solutions helping to power the change in how people interact, how we receive information, and how we get help with speed, scale, and accuracy during the pandemic.
AWS is providing highly scalable and reliable infrastructure capacity, technical support, and services to help customers address their needs and the eﬀects this is having on communities and businesses.
AWS remote work and learning solutions allow employees, contact center agents, and students to remain productive and connected while working from home.
Virtual Contact Centers
Agents, supervisors, managers, and administrators can work from home and still be able to perform all of their daily contact center activities.
From remote workspaces for students, computer labs, virtual classrooms, and virtual desktops, AWS provides tools to support remote learning and teaching.
Explore more AWS COVID-19 Resources
See more ways that AWS is helping its customers, partners, and communities during COVID-19.
Training and Certification
Learn from AWS experts, advance your skills, and build your future in the AWS Cloud.
Remote Work and Learning
AWS provides a set of solutions built on top of the AWS Cloud to help quickly enable remote work for employees, contractors, students, and contact center agents.
Transform your business with cost transparency, control, forecasting, and optimization.
Read about resources and insights from AWS experts.