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Retail & Consumer Goods

Unify the Shopping Experience with AWS

Consumer shopping behaviors and spending habits are constantly changing. AWS offers technologies to help CPG companies unify sales channels to ensure consumers find the products they want, when and where they want to buy them.

Make omnichannel commerce a reality

Create a unified commerce experience so consumers can seamlessly move between your digital channels and physical stores. With AWS, you can focus on enhancing your omnichannel experience and improving collaboration with retailers to maximize revenue growth—not on maintaining your IT infrastructure to make it happen.

Benefits

Explore how AWS for Consumer Goods unified commerce can help you

Digital commerce is notoriously volatile. With AWS, CPG companies can tap into flexible, elastic cloud services that easily scale up or down depending on demand, so you only pay for what you use. You now have a cost-effective platform that supports all digital channels and responds rapidly to spikes in traffic to ensure a great consumer experience.

Evolving technologies and consumer preferences are rapidly transforming digital commerce. AWS gives you the ability to experiment with new ideas and quickly scale them to increase the effectiveness of your digital commerce initiatives. You can increase conversions and reach new shoppers with real-time streaming, AI, conversational commerce, personalization, and other capabilities across channels.

CPG companies need to improve collaboration efforts with retailers to enhance the shopping experience online and in stores. AWS provides solutions to improve joint planning, store planning, merchandising, and coordination to maximize sales and ensure on-time, in-full (OTIF) compliance.

Unify and enhance the shopping experience

With so many options for consumers to purchase products, AWS can help CPG companies break down the silos across different channels to improve shopper insights, enhance merchandising efforts with retailers, create better shopping experiences, and optimize support across the entire buying journey.

Solutions by use case

Customer Experience Management

Extract meaningful information from touchpoints, across all channels, and transform the data into actionable insights.

Direct to Consumer eCommerce

Migrate existing eCommerce systems to the cloud and take advantage of modern, cost-effective cloud services.

Revenue Growth Management

Optimize and streamline traditionally manual processes with RGM solutions on AWS that focus on using artificial intelligence, analytics, and automation.

Customer stories

We work with the industry’s leading consumer packaged goods (CPG) companies—innovators and pioneers—who expect more from their technology partners and know that great experiences speak louder than words. Learn more about the exciting ways CPG companies are leading their customer journeys with AWS.

Zé Delivery fuels growth with a serverless architecture

"Zé Delivery logo featuring a bearded man with glasses inside a yellow circle." Read the case study

Margarita’s Mexican Restaurant managed pandemic disruption with Amazon Connect

Missing alt text value Read the case study

Natura optimized IT infrastructure with AWS Professional Services

Natura logo with stylized flower icon and the word 'natura' in orange text. Read the case study

Dollar Shave Club improves data insights with a lake house

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Innovate with key CPG industry partners

Discover purpose-built solutions and services from an expansive network of industry-leading AWS partners specializing in manufacturing.

VTEX

"VTEX logo with a pink triangular icon and bold pink text." Learn more

Infosys Equinox

"Infosys Equinox logo in blue text on a white background." Learn more

Magneto

"Magento logo with text 'An Adobe Company' and an orange hexagonal icon." Learn more

Spryker

Spryker logo with antelope head graphic and bold text Learn more

Ultra Commerce

"Ultra Commerce logo with red and blue geometric shapes." Learn more

Elastic Path

Elastic Path logo with a blue stylized "e" icon. Learn more

AWS Service partners

Our network of AWS CPG Service Partners offers strategy and deployment services to CPG brands to help accelerate their digital transformation and innovation journey across all areas of the enterprise.

Tech Mahindra

"Logo with gray text reading 'Your' and red text reading 'Company'." Tech Mahindra helps deliver innovative and customer-centric experiences by leveraging technologies such as 5G, Blockchain, Cybersecurity, AI, and more, to enable end-to-end digital transformation for global customers. Learn more

Pivotree

"Logo with the word 'people' in blue and a colorful star-like icon above the text." Pivotree offers frictionless commerce solutions with a focus on e-commerce, master data management (MDM), Cloud, Cybersecurity, and Supply Chain solutions. Learn more

Accenture

"Accenture logo with a purple greater-than symbol above the text." Accenture is a leading, global professional services company that provides an end-to-end solution to migrate to and manage operations on AWS. Learn more

Infosys Equinox

"Infosys Equinox logo in blue text on a white background." Infosys Equinox helps businesses transform their digital commerce across marketing, merchandizing, e-commerce, store operations, supply chain, and customer service. Learn more

AWS Marketplace

CPG solutions from AWS Partners are also available on AWS Marketplace, a digital catalog of third-party software, services, and data that makes it easy to find, buy, deploy, and manage software on AWS.

VTEX

Pink horizontal rectangle on a white background. VTEX is a leading commerce platform provider with ecommerce, marketplace, and order management in a single solution, helping CPGs accelerate and transform their commerce business. VTEX on AWS Marketplace

Elastic Path

Elastic Path logo with a blue stylized "e" icon. Elastic Path provides industry-leading headless commerce solutions for brands to rapidly build, deploy, and continuously optimize highly differentiated commerce experiences. Elastic Path on AWS Marketplace

Tech Mahindra

"Logo with gray text reading 'Your' and red text reading 'Company'." Tech Mahindra offers a range of services in strategy and consulting, professional services, technology, and operations services, with digital capabilities for CPG companies. Tech Mahindra on AWS Marketplace

Accenture

"Accenture logo with a purple greater-than symbol above the text." Accenture helps brands develop digital commerce strategies with a transformation system that balances complexity and simplicity to maximize growth. Accenture on AWS Marketplace

Headless Commerce: What Is It and Why Does It Matter to CPGs?

Unpack one of the most discussed and least understood new terms in ecommerce so you can start benefiting from a headless commerce architecture today.

A woman sits at a table using a laptop and holding a credit card, likely making an online purchase. The setting is a cozy home environment with natural light and plants in the background.

Resources

See related technical guides, solution briefs, blogs, and much more.

Seven Ways to Improve the Customer Path to Purchase Journey

A person using a mobile device to complete a digital feedback survey, with illustrated happy, neutral, and sad face icons and a checked box indicating a positive response. Learn how the concept of customer journeys applies to CPG companies with the shift to DTC channels and what technology strategies to consider to enhance your customers’ journey. Read the blog

The Path to Direct-to-Consumer Sales for CPGs

Diagram illustrating the customer lifetime value cycle in direct-to-consumer (DTC) sales, showing stages: Attract & Awareness, Transact, Fulfill, and Loyalty & Support surrounding 'Optimizing Customer Lifetime Value'. With the recent explosion of ecommerce, CPG companies are wondering how to quickly roll out or expand their DTC strategies with as little risk as possible—and at a reasonable cost. Luckily, we have a solution. Read the blog

Three Steps for Modernizing Your DTC Ecommerce Website

A person interacts with virtual gear icons representing digital transformation steps, including cloud computing, analytics, automation, and document management, symbolizing the modernization of business applications with technology solutions. Read the blog

Using Amazon Athena and Amazon SageMaker for Improved Customer Churn Analysis

Illustration showing a magnifying glass highlighting a person with the word 'CHURN' among a group of customer profile icons, representing customer churn analysis. Read the blog