AWS Summit Toronto FAQs

About AWS Summit Toronto

Badge Pickup

  • Please be prepared to show a physical copy of your valid, government-issued ID. The name on your ID must match your registered name.

  • If you have registered with a different name than the one on your ID, please head directly to the Help Desk to pick up your badge.

  • Yes. You are required to wear your valid conference badge and lanyard for all sessions and activities.

  • During badge pickup, each registered attendee will receive a conference badge and lanyard that is associated with their event account. This badge and lanyard must be worn and visible at all times while in designated event spaces. Company-branded or non-conference lanyards are not permitted in place of the conference lanyard.

    Attendees must wear their own badge and lanyard and cannot share or exchange their own badge or lanyard with others. Violation of this policy may result in an immediate and permanent ban from this and future AWS events. You can find the AWS Code of Conduct at aws.amazon.com/codeofconduct/

Transportation & Accomodation

Accessibility

  • Contact our customer support team with any questions or needs at aws-summit-support@amazon.com.

  • We'll have many services available at the Summit, including:

    • ASL (American Sign Language)
    • CART (Communication Access Real-time Translation)
    • VI (Visual Interpretation)
    • Mobility device rental
    • Assistive listening
    • Translations for keynote and leadership sessions
    • Dispersed and designated seating

    To inquire about any of these services or to request a service you don't see listed, please reach out to customer support at aws-summit-support@amazon.com

  • Service animals are welcome at AWS Summit Toronto.

    For guest hotel rooms, there are specific guidelines around service and support animals at each hotel property. Please connect directly with your hotel’s reservation desk or concierge prior to arriving for more information.

Health Measures

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