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Setting the right standards and working practices can enable your teams to deliver quality outcomes. Learn what has worked for others and see what you can introduce in your government transformation programs.
Singapore’s Government Technology Agency Digital Service Standards guides agencies in how to implement their digital services for citizens and businesses.
Principles for government departments to follow when designing and developing government services, published by Digital.gov, a product of the US General Services Administration’s Technology Transformation Services.
publiccode.yml is a metadata standard for repositories containing open source software, aimed at making them easily discoverable and reusable by other entities. The standard is interoperable internationally.
Canadian government’s standards on Application Programming Interfaces (APIs), which govern how APIs are to be developed across the Government of Canada to better support integrated digital processes across departments and agencies.
US government’s guidance on Application Programming Interface (API) standards that capture the General Services Administration’s recommended best practices, conventions, and standards for APIs.
Learn about the use of agile practices, project phases, reusing open source software, and the roles, skills, and capabilities that make up a digital team.
US General Services Administration information hub that provides cloud education, strategic cloud acquisition resources, and best practices concerning fundamental cloud issues like security, technical capabilities, and implementation.
A working prototype which helps users publish Open Contracting Data Standard (OCDS) compliant notices for invitations to tender, contracts awarded, and contract spend. It was produced by the UK Government Digital Service (GDS) Global Digital Marketplace Programme, and formally adopted by the Office of Chief Procurement Officer in the South African National Treasury, as part of a global anti-corruption prosperity programme.
Alternative methods to traditional resume review for hiring highly qualified talent like digital specialists, whilst improving fair and open access for all applicants.
Conducting user research before, during, and after designing digital services is vitally important to understand the needs of your citizens, and make sure you are building the right thing to solve the right problem.
Providing accessible experiences is inclusive and provides access to all, especially people with disabilities. In some countries, delivery of accessible digital government services is legislated.
The World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) on how to make web content more accessible to people with disabilities.
Designing experiences for citizens can be made easier when following established and proven design and content guidelines, and reusing code written to solve similar problems.
Designers Italia is the reference point for the design of digital public services for municipalities and and schools: models, kits and guides to facilitate design processes centered on citizens' needs.
The Digital Scotland Design System provides static web assets for websites and web applications for the Scottish Government and other Scottish public sector bodies.
The B.C. government design system is a collection of digital resources and tools including a library of reusable UI/interface components and design patterns. Components are collectively built by the government community, meet accessibility standards and are open for input and improvement.
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