Intelligent Document Processing
Insurance claims and the communication around each claim means documents come in various forms such as emails with long paragraphs of text or forms with applicant information proving a challenge to process the documents. Use a combination of Optical Character Recognition (OCR) and Natural Language Processing (NLP) to extract text from documents and understand the insights locked inside.
Documents in the insurance industry vary in layout and format which may require different AI services. Below is an example of a reference architecture for insurance forms.
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