AWS Architecture Blog

Figure 4. Discovering Hot Topics using Machine Learning solution architecture

Discovering Hot Topics using Machine Learning

Successful businesses not only have great products and services; they also have a deep understanding of their customers. Companies that can use behavioral analytics in marketing automation platforms are better equipped to deliver real-time marketing efforts. According to a research case study from Deloitte, companies with a customer-centric business model are 60% more profitable. Knowing […]

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Interior of KFC restaurant

The Technology Behind KFC’s Finger Lickin’ Good Success

At Kentucky Fried Chicken (KFC), our platform has constantly evolved over the past four years. Since the shift to bring all development in house, we’ve been making great progress. During this time, KFC has grown dramatically within the digital space. Underpinning it all, we aim to make it as easy as possible to order our […]

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MDM Architecture Diagram

Digitally transform your factory with Machine Downtime Monitor on AWS

In manufacturing enterprises, digital transformation and Industry 4.0 are likely at the top of your mind. New technologies in the Industrial Internet of Things (IIoT) space are critical for monitoring your factory production environments for optimal performance and efficiency. Global events such as Covid-19 have increased interest in monitoring factory performance digitally, when access to […]

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Feedback Loop based on the AWS Well-Architected Framework Review

Establishing Feedback Loops Based on the AWS Well-Architected Framework Review

The AWS Well-Architected Framework helps customers build a secure, high-performing, resilient, and efficient infrastructure for their applications and workloads. The Well-Architected (WA) Tool was introduced in 2018 to help customers assess their workloads against the best practices defined by the AWS Well-Architected Framework. The report of an AWS Well-Architected Tool self-assessment gives recommendations on improvements […]

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AI-powered Passenger Callback System for Airlines

NLX is Helping Travelers Amid Disruption with AI-Powered Automation

Travel impacts brought by the global pandemic left several airlines experiencing frequent flight disruptions, which increased flight scheduling change notifications being made to affected travelers. Every month, tens of thousands of passengers and related flight crew have to be contacted to ensure that airlines maintain streamlined travel operations. International airlines must call and notify customers […]

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Azure AD Reference Architecture

Field Notes: Automate SAML 2.0 Federation using AWS Control Tower and Azure Active Directory

Some AWS Control Tower customers have adopted Azure Active Directory as their Identity Provider (IdP) and wish to keep authentication and authorization within the IdP. When setting up federation from Azure Active Directory a tutorial is often consulted which describes how to integrate Azure AD single sign-on with AWS. The tutorial uses an IAM user […]

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Figure 1. Current Architecture with improved resiliency and standardized observability

Journey to Adopt Cloud-Native Architecture Series: #3 – Improved Resilience and Standardized Observability

In the last blog, Maximizing System Throughput, we talked about design patterns you can adopt to address immediate scaling challenges to provide a better customer experience. In this blog, we talk about architecture patterns to improve system resiliency, why observability matters, and how to build a holistic observability solution. As a refresher from previous blogs, […]

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Backup and restore DR strategy

Disaster Recovery (DR) Architecture on AWS, Part II: Backup and Restore with Rapid Recovery

In a previous blog post, I introduced you to four strategies for disaster recovery (DR) on AWS. These strategies enable you to prepare for and recover from a disaster. By using the best practices provided in the AWS Well-Architected Reliability Pillar whitepaper to design your DR strategy, your workloads can remain available despite disaster events […]

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Figure 5. The Full Architectural Diagram

Reduce Operational Load using AWS Managed Services for your Data Solutions

As the volume of customers’ data grows, companies are realizing the benefits that data has for their business. Amazon Web Services (AWS) offers many database and analytics services, which give companies the ability to build complex data management workloads. At the same time, these services can reduce the operational overhead compared to traditional operations. Using […]

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Intelligent cross-channel customer engagement with real-time feedback loop

Architecting Cross-channel Intelligent Customer Engagements

Recently, we have had customers express the desire to build “omni-channels.” These omni-channels provide a centralized overview of digital engagement channels that help you better understand your customers and offer a more personalized experience. Many companies have tried or are trying to implement an omni-channel strategy. However, because most existing channels are built on different platforms and […]

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