Category: Customer Solutions

In this post, we share our journey and the lessons learned from building and running a fully serverless, multi-account software as a service (SaaS) platform at scale. We’ll explore why true scale-to-zero is critical, how we handle quota management, why engaging AWS service teams early saved us from outages, and which unexpected practices emerged once we scaled from thousands to over a million functions.

In this post, we demonstrate how iBusiness implemented a three-layered security architecture using Amazon SageMaker AI, virtual private cloud (VPC) endpoints, and Amazon WorkSpaces Secure Browser to prevent data exfiltration while maintaining data scientist productivity. You can adapt this approach to build secure machine learning environments that balance strict data protection with team scalability.

In this post, we show how Vonage network-powered solutions work with Amazon Cognito to enhance many mobile-first use cases with network-level identity verification. Vonage network-powered solutions are a composable stack of real-time mobile operator intelligence, silent authentication, and integrated fraud protection, which uses the CUSTOM_AUTH flow to complete identity verification in under 5 seconds, with zero user interaction.

In this post, we walk through the legacy architecture challenges, the stateless streaming solution, key implementation patterns, and performance results—a pattern you can apply if you’re building high-traffic APIs that aggregate data from multiple backend sources.

This post shows how to build a highly available Oracle database architecture using FSxN shared storage, Auto Scaling groups with dynamic AMI updates, and serverless orchestration to help reduce recovery times with current configurations.

In this post, we show you how Doczy.ai™ uses generative AI on AWS to automate contract intelligence at scale, transforming unstructured documents into structured, actionable insights, so organizations can automate critical business processes and unlock the full value of their data.

This post details how NYCBS partnered with Amazon Web Services (AWS) and AWS partner Pronetx (now part of Caylent) to migrate to Amazon Connect Customer, the AWS cloud contact center service. The migration delivered a 54 percent improvement in patient enrollment and transformed the way NYCBS connects with the patients who need them most.

This post explores how ALS GeoAnalytics successfully deployed LITHOLENS ™ with Amazon Elastic Kubernetes Service (Amazon EKS) to scale model training and inference while minimizing cost.

This post introduces a video decoding optimization technique that we have ideated in collaboration with Synthesia Research Engineering team, which we call Asynchronous Frame Generation Pipeline. Adopting this technique allows you to overlap GPU compute, device-to-host (D2H) data transfer, and host-side post-processing. In this post, we apply this technique to the VAE decoder of a Wan video generation model as an example, where our benchmarks on G7e show increased GPU kernel utilization from 82% to 99.9%, in turn leading to an 8.2% decrease in latency (and increase in throughput) for video decoding. We expect this technique to benefit any customer with a chunked video generation pipeline that transfers frames to host memory.

In this post, we explore how Deloitte used Amazon EKS and vCluster to transform their testing infrastructure.