Customer Stories / Media & Entertainment / Global

2024
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Amagi on AWS and Enterprise Support

Arpit Malani, engineering manager at Amagi—a leading media technology company providing cloud-based content distribution—discusses how Amagi uses AWS Enterprise Support as it expands its business rapidly.

Amagi has used Amazon Web Services (AWS) as its cloud provider since its founding, leveraging the agility, scalability, and innovation to create new possibilities. However, rapid expansion while maintaining performance demands deep technical expertise. To address this, Amagi has collaborated with the AWS Enterprise Support team that playing a crucial role in its growth. Through the technical account manager (TAM) and the wider AWS Account Team, Amagi gained access to expertise for identifying cost savings, addressing operational issues, adopting new services, and conducting infrastructure reviews.

As Amagi rapidly expanded its resilient broadcasting platform across regions, consultations from AWS Enterprise Support and Account Teams helped this growth by providing insights aligned with Amagi's evolving needs. This collaboration helped Amagi shape a scalable platform supporting its growth while optimizing performance and costs, a key factor in Amagi's success and continued innovation in cloud-based content distribution.

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AWS Enterprise Support has been a crucial collaborator for Amagi, providing the technical guidance and expertise needed to rapidly expand our cloud infrastructure while optimizing performance, availability, innovation, and costs."

Arpit Malani
Engineering Manager, Amagi

AWS Services Used

AWS Enterprise Support

AWS Enterprise Support provides a comprehensive suite of resources, including proactive planning, advisory services, automation tools, communication channels, and 24/7 expert support. 

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