Customer Stories / Software & Internet / Asia Pacific

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Sony India Software Centre Optimizes Critical Business Systems with AWS Enterprise Support

Surojit Guha, program manager at Sony India Software Center Pvt. Ltd, discusses how the company enhanced efficiency and empowered 7,000 SAP users across the Sony SAP landscape by implementing a chatbot for self-service password resets and account unlocks. The prime goal for the company was to optimize user management and reduce operational costs.

Sony India worked closely with the AWS Enterprise Support team and technical account managers (TAMs) for evaluating application architecture and sharing optimal approaches for integrating Amazon API Gateway with API keys. This ensured a smooth connection between the Azure platform and AWS applications.

AWS Services Used

AWS Enterprise Support

AWS Enterprise Support provides you with concierge-like service where the main focus is helping you achieve your outcomes and find success in the cloud.

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