Overview
Anuthama Chandrasekaran, Senior Director of DevOps and Site Reliability Engineering, Digital Technology Solutions at S&P Global, shares how a global fintech leader leverages AWS Enterprise Support to accelerate their Generative AI transformation journey and enhance developer productivity.
Working closely with their AWS account team in India, including their Technical Account Manager, S&P Global successfully launched their AI-powered Infrastructure Gateway platform. This innovative solution has transformed how their teams manage Infrastructure as Code by enabling reusable templates and streamlined workflows, enhancing productivity for thousands of developers.
Collaboration with AWS Enterprise Support has enabled S&P Global to validate their highest-value features through rapid prototyping engagements, accelerating their first step towards an Agentic AI roadmap while maintaining their position as a global fintech leader.
AWS Enterprise Support and Technical Account Managers have been instrumental in our GenAI acceleration journey. They conducted pre-launch reviews that helped us identify and fix potential bottlenecks, recommended targeted optimizations to our infrastructure, and facilitated cross-team collaboration between our developers and AWS product teams. Their strategic consultative guidance on observability, and prompt engineering best practices has significantly improved our platform's reliability and performance. They helped us validate our highest-value features through rapid prototyping engagements which accelerated our platform roadmap.
Anuthama Chandrasekaran
Senior Director of DevOps and Site Reliability Engineering, Digital Technology Solutions, S&P GlobalAWS Services Used
AWS Enterprise Support
AWS Enterprise Support provides you with concierge-like service where the main focus is helping you achieve your outcomes and find success in the cloud.
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