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LearnWeek 4: Managing customer interactions

Week 4: Managing customer interactions

Growth is great, but it shouldn’t come at the cost of customer experience. Discover how to expand your reach without losing that personal touch.

Course details

1

Introduction: Managing Customer Interactions

2 mins

2

Customer Empathy

7 mins

3

Do You Have This Problem?

2 mins

4

Scaling Customer Interactions

13 mins

5

Capturing Customer Feedback

3 mins

6

Key Takeaways

2 mins

Related learning paths

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Week 3: Authentication and customer management

Protecting your users’ trust is paramount. Join us as we unveil the complexities of authentication and customer data management, often hidden like the bulk of an iceberg. Learn why robust security is essential for building a thriving startup.

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Week 5: Building scalable distributed architecture

Ready to build a scalable architecture that can handle explosive growth? Let’s dive in. We’ll explore the foundational concepts that will transform your startup from a promising idea into a robust, scalable powerhouse.

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