Introducción: Administración de las interacciones con los clientes
2 minutos
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Week 4: Managing customer interactions
Growth is great, but it shouldn’t come at the cost of customer experience. Discover how to expand your reach without losing that personal touch.
Detalles del curso
1
2
Empatía con el cliente
7 minutos
3
¿Tiene este problema?
2 minutos
4
Escalado de las interacciones con los clientes
13 minutos
5
Captación de comentarios de los clientes
3 minutos
6
Aprendizajes claves
2 minutos
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