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Week 4: Managing customer interactions

Growth is great, but it shouldn’t come at the cost of customer experience. Discover how to expand your reach without losing that personal touch.

Kursdetails

1

Einführung: Verwaltung von Kundeninteraktionen

2 Minuten

2

Kundenverständnis

7 Minuten

3

Haben Sie dieses Problem?

2 Minuten

4

Skalierung der Kundeninteraktionen

13 Minuten

5

Erfassung von Kundenfeedback

3 Minuten

6

Wichtigste Erkenntnisse

2 Minuten

Mit dem kostenlosen Lernen beginnen

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