Telecommunications on AWS

Reinventing communications, together

AWS is how communications service providers (CSPs) are reinventing communications

The race is on for CSPs to find new ways to offer innovative new applications, while balancing the investments required for 5G. AWS brings the most advanced and secure cloud infrastructure, fastest rate of innovation, and deepest telecom partner ecosystem to differentiate and cloudify your business. Together, we are innovating and building secure and scalable software driven networks, simplifying operations and reimagining the customer experience to accelerate tomorrow’s growth. 

Reinventing communications, together (2:40)

Solutions

NETWORKS, CLOUDIFIED
Orchestrate a secure, scalable software-defined network

Orchestrate a secure, scalable software-defined network.

Cloud Native 5G Core, RAN & Edge 
Put 5G to work and build a scalable, fully configurable software-defined network, faster than ever before. 

Private and Public MEC 
Software-defined networks delivered in the cloud for optimal efficiency, minimum cost, and future-proof scalability.

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OPERATIONS, SIMPLIFIED
Transform and automate for the future of business

Transform and automate for the future of business.

Enterprise IT Transformation 
Leverage best-of-breed IT in your own organization with scalable, cost-optimized cloud infrastructure. 

BSS/OSS Transformation and Automation
Drive maximum efficiency, flexibility, and customer satisfaction with modern service design, delivery, and billing. 

Digital Interaction
Improve service and support across every channel with voice, chat, and transcribe services

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CUSTOMER EXPERIENCE, REIMAGINED
Ignite your data to predict and personalize every interaction with AI/ML

Ignite your data to predict and personalize every interaction with AI/ML.

AI/ML for CX 
Improve the customer experience and profit margins with predictive network maintenance, anticipating customer needs, customizing relevant offers, and reducing fraud.

Data and Analytics
Turn your customer data into insight with powerful analytics and rich personalization.

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GROWTH, UNLOCKED
Accelerate innovation to monetize 5G, Edge, and enterprise transformation

Accelerate innovation to monetize 5G, Edge, and enterprise transformation.

5G Monetization
Deploy Public and Private MEC Networks with industry-leading edge compute capabilities, with applications and services that power enterprise growth.

B2B Cloud migration practice
Be the engine of next-gen transformation with joint GTM efforts for the enterprise.

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Benefits

These advances are only possible with the benefits of the cloud, and a services provider like AWS, dedicated to transforming the Telecom industry.

Increase agility

Automate and deploy technology in minutes.

Provide scale at speed

Grow and shrink capacity as your business needs change.

Significantly reduce cost

Optimize capital and pay as you go, creating more value for customers.

Deploy applications globally

Leverage AWS’s global infrastructure and ubiquitous programming model.

Customer stories

See how leading telecommunications companies are partnering with AWS to accelerate innovation, enhance customer experience, and monetize their business.

View all case studies »

Verizon Media

Verizon Media

Learn how Verizon Media leverages AWS to handle large audience spikes with scalability in the cloud and deliver high-quality broadcasts to customers.

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Vodafone Germany

Vodafone Germany

Vodafone Group, a worldwide operating telecommunications company, is reimagining the customer experience by broadening its offerings. Learn how Vodafone Germany turned to AWS and Amdocs, an AWS Advanced Consulting Partner, to free its workforce from repetitive work and drive innovation for its customers.

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Ericsson

Ericsson

As 5G network capabilities entered the market and low-latency communication emerged, Ericsson needed to take those benefits to the edge to deliver high-value use cases for its enterprise customers. Learn how Ericsson uses AWS Outposts to bring low-latency capabilities directly to its customers.

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T-Mobile

T-Mobile

T-Mobile is on a journey of business transformation, building on AWS. Learn how that transformation has helped grow its customer base from 33 million subscribers in 2012 to 84 million subscribers today.

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Bluejeans by Verizon

Bluejeans by Verizon

Due to the impact of the COVID-19 pandemic, BlueJeans by Verizon needed to support its customers' rapid transition to remote working. Leveraging AWS, BlueJeans at Verizon was able to connect five times more daily average users at peak usage.

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Amdocs

Amdocs

By building the cloud-native Amdocs CES20 software suite on AWS, the company can ensure it has the technology foundation it needs to provide a secure, scalable, and agile environment.

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Globe Telecom

Globe Telecom

Globe Telecom wanted an in-depth understanding of is customers to providethem with a more personalized experience, and built a customer intelligence platform. Using Amazon Kinesis and Amazon SageMaker, Globe can now colllect and process real-time data at scale.

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Verizon

Verizon

Verizon Communications, Inc. is the first company in the world to launch a commercial 5G mobile network with a commercially available 5G-enabled smartphone. In this video, Lynn Cox, Verizon senior vice president and network CIO, explains how leveraging Amazon Web Services (AWS) to support its 5G network rollout helped the company maximize its decision-making velocity and take advantage of large-scale compute capabilities of the cloud. 

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Videos & webinars

Video
AWS on Air 2020: Industry Live Telecommunications (30:25)

Geeta Chaudhary, Director, Telecom Professional Services does a year in review that walks through regional successes from 2020 supporting Telecom strategic pillars. It will be a journey through various case studies and digital transformations inclusive of AI/ML, IoT, Edge Cloud, Network evolution and our GTM partnerships with major Telecoms to monetize 5G.

Video
AWS on Air 2020: Voice of the Customer – T-Mobile (21:27)

AWS On Air host Nick Walsh, Sr Developer Advocate and Heather Nolis, AI Development Lead, T-Mobile discuss how the best AI/ML applications of machine learning occur when algorithms augment human activities instead of replacing them. That’s the case with T-Mobile, which has deployed machine learning to help contact center agents better serve customers. Nolis and her team built machine learning models that sit between a care agent and the customer, scanning previous customer interactions and serving up relevant information to the care agent to help them quickly address the customer’s issue.

Video
Connecting the World of Tomorrow, Today, with 5G Edge Cloud: Verizon and AWS (25:10)

5G is more than just mobile bandwidth for communication services providers (CSPs). By combining 5G with AWS edge cloud services, its easier than ever to deliver 10x the speed of 4G and power emerging use cases like live video event streaming, smart cars and cities. Listen to Verizon’s Srinivasa Kalapala, VP Technology Strategy, and Dave Brown, VP EC2 AWS, discuss how 5G is enabling a complete Industrial 4.0 revolution.

Get started

Leading telecommunications companies are already using AWS to build the connected world of tomorrow. Contact our experts to start your journey today.