AWS News Blog

Jeff Barr

Author: Jeff Barr

Jeff Barr is Chief Evangelist for AWS. He started this blog in 2004 and has been writing posts just about non-stop ever since.

AWS X-Ray Update – General Availability, Including Lambda Integration

I first told you about at in my post, AWS X-Ray – See Inside Your Distributed Application. allows you to trace requests made to your application as execution traverses Amazon EC2 instances, Amazon ECS containers, microservices, AWS database services, and AWS messaging services. It is designed for development and production use, and can handle simple […]

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Amazon Aurora Update – More Cross Region & Cross Account Support, T2.Small DB Instances, Another Region

I’m in catch-up mode again, and would like to tell you about some recent improvements that we have made to . As a reminder, Aurora is our high-performance MySQL-compatible (and soon PostgreSQL-compatible) enterprise-class database (read Now Available – Amazon Aurora and Amazon Aurora – New Cost-Effective MySQL-Compatible Database Engine for Amazon RDS for an introduction). […]

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Amazon Connect – Customer Contact Center in the Cloud

Customer service is essential to the success of any business. In order to provide voice-based customer service at scale, many organizations operate call centers. At the low end, call centers simply route incoming calls to any available agent. More sophisticated systems support more sophisticated routing and interaction, including the ability to create customized call trees […]

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