AWS News Blog

Category: AWS Partner Network

AWS announces AWS Contact Center Intelligence solutions

What was announced? We’re announcing the availability of AWS Contact Center Intelligence (CCI) solutions, a combination of services that empowers customers to easily integrate AI into contact centers, made available through AWS Partner Network (APN) partners. AWS CCI has solutions for self-service, live-call analytics & agent assist, and post-call analytics, making it possible for customers […]

Introducing the AWS Machine Learning Competency for Consulting Partners

Today I’m excited to announce a new Machine Learning Competency for Consulting Partners in the AWS Partner Network (APN). This AWS Competency program allows APN Consulting Partners to demonstrate a deep expertise in machine learning on AWS by providing solutions that enable machine learning and data science workflows for their customers. This new AWS Competency […]

DevOps Practices- Two New Webinars with Puppet and New Relic

This month we are hosting two joint AWS-Partner webinars about how executing DevOps practices on AWS can automate configuration management and leave time for innovation. Many organizations adopt DevOps practices to manage their cloud and on-premises environments for greater scalability, speed, and reliability and these webinars give you a chance to hear directly from the […]

New AWS Competency – AWS Migration

More and more, I hear from customers who want to migrate large-scale workloads to AWS, and seek advice regarding their cloud migration strategy. We provide customers with a number of cloud migration tools and services, including the AWS Database Migration Service, and resources, such as the AWS Professional Services Cloud Adoption Framework. Further, we have […]