AWS Big Data Blog
Author: Deepesh Dhapola
Zeta reduces banking incident response time by 80% with Amazon OpenSearch Service observability
In this post we explain how Zeta built a more unified monitoring solution using Amazon OpenSearch Service that improved performance, reduced manual processes, and increased end-user satisfaction. Zeta has achieved over an 80% reduction in mean time to resolution (MTTR), with incident response times decreasing from 30+ minutes to under 5 minutes.