Business Productivity

Category: How-To

Providing anonymity on customer service calls using Amazon Chime Proxy Phone Sessions

August 2025: This feature is no longer available. For similar options please see Building a PSTN call forwarding solution with the Amazon Chime SDK & Two-way SMS messaging in AWS End User Messaging SMS. If you’re a company that provides customer service via phone where you engage a specialist for consultation with a customer, you are […]