Business Productivity

Category: AWS CloudFormation

Providing anonymity on customer service calls using Amazon Chime Proxy Phone Sessions

If you’re a company that provides customer service via phone where you engage a specialist for consultation with a customer, you are connecting two individuals for a limited amount of time. Unless you use masked phone numbers to connect those individuals, they may be required to share their personal phone numbers. We hear customers say […]

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Amazon Chime on Raspberry PI

Using the Amazon Chime SDK for 3rd party devices

Introduction The Amazon Chime SDK is a set of real-time communications components that developers can use to quickly add audio, video, and screen sharing capabilities to their own applications. Developers can use the same communication infrastructure and services that power Amazon Chime, an online meetings service from AWS, to deliver engaging experiences in their applications. For instance, […]

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