Business Productivity
Tag: Programmable Voice
Build a scalable file-based noise reduction solution with Amazon Voice Focus AMI
In November 2021, Amazon Chime SDK team launched Amazon Voice Focus AMI for customers to help reduce background noise and improve the quality of their audio content. Amazon Voice Focus is an award-winning, deep-learning noise suppression algorithm used in Amazon Chime SDK meetings. It is now packaged as an Amazon Linux 2 (AL2) Machine Image (AMI). The Amazon […]
Read MoreAmazon Web Services and Convene team up to enhance virtual and hybrid meetings and events
This is a guest blog written by Caroline England, Head of Product at Convene. The content and opinions in this post are those of the third-party author and AWS is not responsible for the content or accuracy of this post. Convene is a leading provider of premium virtual and hybrid events with a network of […]
Read MoreBackground noise suppression on the PSTN using the Amazon Chime SDK
Many people have experienced frustrating background noise on a meeting or phone call. Whether it’s talking to someone who is driving, a customer support agent in a large noisy office, or food being delivered by a courier on a windy night. It can be distracting and unproductive at best. We are excited to announce Amazon […]
Read MoreLoad testing applications built with the Amazon Chime SDK
Builders creating audio-video communication applications can find it challenging to load test using a large number of attendees because of the challenges with inviting large number of unique individuals to join a meeting. To overcome this issue, we have built a solution to let the builders test their application with a large number of attendees […]
Read MoreBuilding a PSTN call forwarding solution with the Amazon Chime SDK
The Amazon Chime SDK Public Switched Telephone Network (PSTN) Audio makes it easier for developers to build customized telephony applications using the agility and operational simplicity of a serverless AWS Lambda function. The CallAndBridge action enables developers to take an incoming call from one phone number and forward/bridge the caller to a new outbound call. […]
Read MoreUsing Amazon Voice Focus AMI to reduce noise in audio
Amazon Chime SDK team has launched Amazon Voice Focus AMI for customers to help reduce noise and improve the quality of their audio content. Amazon Voice Focus is an award-winning, deep-learning noise suppression algorithm used in Amazon Chime SDK meetings. It is now packaged as an Amazon Linux 2 (AL2) Machine Image (AMI). The Amazon […]
Read MoreBuilding voice menus and call routing with the Amazon Chime SDK
In November 2020, we launched the SIP media applications (SMA) feature in the US and certain other countries to make it easier for builders to enable Amazon Chime SDK meeting attendees to join via a landline or mobile phone. With SMA, builders can add phone numbers and customized voice menus to Amazon Chime SDK meetings […]
Read MoreBuilding a PSTN call answering system with the Amazon Chime SDK, Amazon Lex and Amazon Polly
The Amazon Chime SDK Public Switched Telephone Network (PSTN) Audio service makes it easy for developers to build customized telephony applications using the agility and operational simplicity of a serverless AWS Lambda functions. You can use the PSTN Audio service to build conversational self-service applications to reduce call resolution times and automate informational responses. In […]
Read MoreBuild Multiparty Conversations Across Applications and SMS with the Amazon Chime SDK and Amazon Pinpoint
In sales and service, chat messaging is an effective communication channel allowing customers and employees to communicate with each other as easily as they do with friends and family. These asynchronous conversations not only move the sales or service process forward they help develop a relationship between employees and customers. Common use cases include employees […]
Read MoreBuild meeting features into your Amazon Chime SDK messaging application
The Amazon Chime SDK is a set of real-time communications components that developers can use to quickly add messaging, audio, video, and screen sharing capabilities to their applications. In previous posts, we showed customers how to deploy a demo chat app and how to deploy a demo meeting app. Since then, we have heard from […]
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