Tag: Programmable Voice

Voice enhancement for call recordings using machine-learning-powered denoising and a new speech superresolution model Why is it important to have higher quality audio recordings? Organizations record phone calls and archive call recordings for a variety of reasons including regulatory compliance and customer service quality control. For example, in many regulated industries, such as financial services, […]

Overview This post provides steps to deploy a complete telehealth experience powered by the Amazon Chime SDK, including audio, video, chat messaging, and appointment reminders sent via SMS. The backend is fully serverless and fully customizable. The frontend is a widget that allows you to embed the experience in any webpage with a single embeddable […]

August 2025: This feature is no longer available. For available voice focus options please see Amazon Chime SDK Features. In November 2021, Amazon Chime SDK team launched Amazon Voice Focus AMI for customers to help reduce background noise and improve the quality of their audio content. Amazon Voice Focus is an award-winning, deep-learning noise suppression algorithm used in […]

This is a guest blog written by Caroline England, Head of Product at Convene. The content and opinions in this post are those of the third-party author and AWS is not responsible for the content or accuracy of this post. Convene is a leading provider of premium virtual and hybrid events with a network of […]

Many people have experienced frustrating background noise on a meeting or phone call. Whether it’s talking to someone who is driving, a customer support agent in a large noisy office, or food being delivered by a courier on a windy night. It can be distracting and unproductive at best. We are excited to announce Amazon […]

Builders creating audio-video communication applications can find it challenging to load test using a large number of attendees because of the challenges with inviting large number of unique individuals to join a meeting. To overcome this issue, we have built a solution to let the builders test their application with a large number of attendees […]

August 2025: This feature is no longer available. For available voice focus options please see Amazon Chime SDK Features. Amazon Chime SDK team has launched Amazon Voice Focus AMI for customers to help reduce noise and improve the quality of their audio content. Amazon Voice Focus is an award-winning, deep-learning noise suppression algorithm used in […]

In sales and service, chat messaging is an effective communication channel allowing customers and employees to communicate with each other as easily as they do with friends and family. These asynchronous conversations not only move the sales or service process forward they help develop a relationship between employees and customers. Common use cases include employees […]

The Amazon Chime SDK is a set of real-time communications components that developers can use to quickly add messaging, audio, video, and screen sharing capabilities to their applications. In previous posts, we showed customers how to deploy a demo chat app and how to deploy a demo meeting app. Since then, we have heard from […]

Live event organizers need to communicate in large streaming events, live streamed product demonstrations, and keynote speeches at a conferences over multiple modalities including video and chat, but existing chat solutions often do not scale to support tens of thousands of participants. Amazon Chime SDK messaging is secure, persistent, and can scale up to 100k […]