Category: Amazon WorkSpaces

IT teams responsible for end-user computing services face an environment of constant and rapid change—making it challenging to provide the tools employees need to do their jobs.  Regardless of the size of organization or the industry, well-architected end-user computing solutions are optimized for agility, security, and cost-effectiveness. Join us on September 13, 2023, at 10:00am […]

Today, organizations employ agents who utilize applications running in a Virtual Desktop Environment (VDI) such as Amazon WorkSpaces that allows agents to use multiple applications in the cloud without incurring high costs of hardware procurement. In a VDI environment the Amazon Connect CCP (Contact Control Panel) can cause impact to audio quality, and is required […]

AWS offers two choices for running office productivity applications on Amazon WorkSpaces services. You can purchase Microsoft Office as part of a WorkSpaces application bundle. Beginning August 1, 2023, you can bring Microsoft 365 Apps for enterprise licenses to use on Amazon WorkSpaces services. Microsoft 365 adds to the power of WorkSpaces services with popular […]

February 19, 2024: This blog post was updated with a link to Microsoft Product Terms, and to reflect the addition of G3/G5 licenses. Tens of thousands of customers use Amazon WorkSpaces services as their end-user computing service to provide secure, scalable, and cost-effective virtual desktops with all the tools required for users to do their […]

Zoom has extended support for virtual desktops with a Zoom plugin for Amazon WorkSpaces. This plugin optimizes your video experience when using Zoom with an Amazon WorkSpaces Windows client. How it works On starting a Zoom Meeting in your Amazon WorkSpaces session, the plugin establishes a secure connection with the Zoom Meeting client in the […]

Increasingly organizations are standardizing on SAML 2.0 Identity Providers such as AWS IAM Identity Center and OKTA as their identity solution to access end user computing (EUC) services in AWS. With Certificate-based authentication (CBA), organizations can provide seamless authentication for our EUC services. Traditionally, the logon experience to a virtual desktop works by using the […]

Are you looking to gain additional insight how your users are connecting to Amazon WorkSpaces? Would you like to track and report on IP addresses, platforms, and client versions being used to access Amazon WorkSpaces? Join us in Washington DC on June 8 at 9:30 AM EDT for our builders session EUC202. In this session, […]

At the upcoming AWS Summit in Washington, DC, Tushar Dhanani and I are hosting a chalk talk (session EUC 201) focused on what’s new with AWS and End User Computing (EUC) services. In this chalk talk, we will provide a high-level overview of AWS EUC services and new features for Amazon WorkSpaces Family services and […]

AWS End User Computing (EUC) services, including Amazon WorkSpaces and Amazon AppStream 2.0, have been delivering value to organizations of all sizes for nearly a decade. Customers trust AWS to provide a secure, reliable, agile, and cost-optimized solution for use cases such as remote workers, contractors, contact center agents, VDI replacement, developers, and users running […]

Founded in 1996, Network Coverage offers an architecture that meets the demands of a distributed workforce that cannot afford unplanned downtime or connectivity issues. Network Coverage offers an in-house 24x7x365 Network Operations Center (NOC) and Security Operations Center (SOC). The Network Coverage cloud team is able to meet the design, implementation, and migration needs for […]