Category: Amazon WorkSpaces

Every year, organizations spend millions of dollars on under-utilized data centers and IT staff required to manage them. We’ve heard from many organizations currently running Citrix on-premises that they like the features included with the Citrix virtual desktop (VDI) management software, but want to leverage AWS Cloud infrastructure to improve return on investment (ROI) and […]

Managing passwords is a hassle, similar to how people misplace their keys. In the world of on-premises Active Directory (AD) environments, passwords represent a potential security risk and are a complicated issue to tackle. This is especially true for remote users that utilize Amazon WorkSpaces. They may encounter difficulties when it comes to password management—particularly […]

In this blog, I discuss how customers can use Keycloak as their Identity Provider (IDP) of choice when implementing SAML 2.0 federation with Amazon WorkSpaces. Keycloak is an open-source solution providing a cost-effective means for customers to use enterprise level IDP features without incurring monthly subscription costs. With SAML 2.0 authentication, customers can access their […]

Customers often ask how to gain additional insights into their Amazon WorkSpaces operating system resource utilization, such as CPU utilization and memory consumption. In addition, they want to use these metrics with Amazon CloudWatch dimensions to dive into trends and compare WorkSpaces instances.  In a previous blog, we highlighted how to use CloudWatch to understand […]

AWS Systems Manager allows customers to manager their Amazon WorkSpaces using hybrid activation managed nodes. Systems Manager provides software inventories, OS patches, and configuration of Windows and Linux WorkSpaces, but it is difficult to identify and map managed node to the corresponding WorkSpaces without any tags. This is a time-consuming process in large organizations where […]

Introduction A successful Amazon WorkSpaces migration to WorkSpaces Streaming Protocol v2 (WSP) requires preparation, planning, and testing. WSP is a fundamentally different display protocol than PCoIP, thus consideration should be given to the performance and stability implications of a migration. A  clear understanding of PCoIP and WSP’s differing features, as well as a thorough review […]

Improve security, cost, and support for contact center agents At AWS, we obsess over our customers, and delighting customers with excellent service builds trust for any organization. In order for contact center agents in any company to deliver great customer service, IT must provide them with easy access to the tools they need to do […]

IT teams face continuous pressure to do more with less, while dealing with rapid employee turnover and ensuring employees have secure access to their desktops. The customer service and back-office workers don’t require general purpose desktops. Instead, they require secure access to websites and SaaS applications to complete their jobs. Announcing Amazon WorkSpaces Thin Client, […]

Overspending on laptops? Introducing Amazon WorkSpaces Thin Client, a cost-effective computing device that provides simple, secure, and easy-to-manage access to virtual desktops. Laptops are often the default device choice for end user computing, but for customer service and back office workers it is a costlier choice. Not only it is the cost of laptop, but […]

About Intuit Intuit is the global financial technology platform that powers prosperity for 100 million customers with Intuit TurboTax, Credit Karma, QuickBooks, and Mailchimp. Intuit’s range of interconnected products and services deliver personalized AI-driven experiences at scale for a diverse customer base, including small and medium-sized businesses (SMBs), self-employed individuals, freelancers, individual taxpayers, and tax […]