Author: Tom Godden

Data powers groundbreaking generative AI; curate diverse, high-quality datasets to cultivate innovation, while mitigating risks and biases.

Generative AI demands a pragmatic strategy to identify value, embrace agility, scale intelligently, experiment rapidly, and prioritize responsible deployment.

The emergence of generative AI has brought about transformative possibilities and the potential to benefit how we work, live, and interact with the world. However, it is crucial to recognize the responsibility that comes with such powerful technology. When I speak to executives today, there is a lot of enthusiasm and excitement to get started […]

IT Infrastructure Library (ITIL) has changed IT for the worse. OK, now that I have your attention, let me be fair: ITIL has benefited many aspects of IT (e.g., help desks, infrastructure management, service delivery, etc.) by bringing structure, standards, and consistent, repeatable processes to what was previously a free-for-all. The problem is that IT […]

As an Enterprise Strategist, I find multicloud topics come up in many discussions rife with confusion, false certainty, and tentativeness. Companies are bombarded with conflicting messaging telling them either to never adopt a multicloud approach or to not miss out because “everyone is switching to multicloud.” There are good reasons for either pursuing or avoiding […]

There is no doubt that the cloud has revolutionized how businesses operate, offering unparalleled scalability, flexibility, and innovation capability. However, amid the excitement of embracing the cloud, organizations often encounter a phenomenon known as the migration bubble. This bubble represents the initial surge of costs, complexities, and challenges that can temporarily disrupt transitions to the […]

In part three, ‘The How’ blog post, we covered best practices for transformational processes, and how you can use the digital-transformation process framework to deliver an effective transformation. In this blog post, we dive deeper into the technologies that enable digital transformation. Contemporary Technology Requirements The rising expectations of customers and employees, due to the […]

In part one, ‘The Why’ blog post, we discussed why digital transformation is needed for organizations, followed up by part two, ‘The Who’, which covered how successful organizations are rethinking their approach to organizational structure, learning, innovation, and culture. In this blog post, we dive deeper into the process of digital transformation. Contemporary Process Requirements […]

Although still challenging and important, technology is often the easier part of digital transformation. As it turns out, the people part is the most critical and is often overlooked and under-appreciated. In an earlier blog post—‘The Why’—we discussed the goal of digital transformation and several critical attributes successful digitally-transformed organizations have in common. Many of […]

Digital transformation is the process of using digital technologies to fundamentally change how an organization operates and delivers value to its customers. It involves the integration of digital technology into all areas of a business, changing how the business operates and how it delivers value to its customers. This process can be challenging and disruptive, […]