Tag: Business Value

Stop me if you’ve heard this one. A company wants to transform to meet the future. The transformation is necessary; without it, they will be threatened by disruptive competitors or unable to serve their customers. But they can’t get started on the transformation because their employees are busy with their day-to-day jobs. Transforming requires effort. […]

IT Infrastructure Library (ITIL) has changed IT for the worse. OK, now that I have your attention, let me be fair: ITIL has benefited many aspects of IT (e.g., help desks, infrastructure management, service delivery, etc.) by bringing structure, standards, and consistent, repeatable processes to what was previously a free-for-all. The problem is that IT […]

Assume with me that the digital world is a world of fast change. Organizations need to excel at responding quickly to those changes—that’s what we call agility or nimbleness. When it comes to technology, we have well-understood ways of increasing agility and making technology delivery processes lean. Organizations worldwide and in all industries are moving […]

Many of my conversations with AWS customers are about their attempts to build developer experience platforms that simplify software development and operations, automate deployments, improve software quality, reduce costs, and ensure security and compliance. Unfortunately, not all platforms live up to their expectations. The most frequently cited problem is development teams rejecting the platform that […]

I wonder if we’re overlooking an important implication of AI and generative AI for the future of the enterprise. If, as seems to be the case, many employees will use generative AI applications to assist them and interactively support their work, then a new style of work is emerging. Success for an employee will mean […]

You’ve taken your company in a new direction; the impact is a 10% growth in year-on-year revenue. Your new marketing program has increased leads by 5%. Your telecom costs have decreased by 5% because of your successful negotiations. Measuring results is an important part of our business lives. But measurements are meaningless without context, and […]

It won’t surprise you to hear that there’s been lots of excitement and speculation about generative AI in our meetings with AWS customer executives lately. The question on their minds is: “What does this mean for my business?” That’s a good way to frame the question; it’s not about what generative AI can do, but […]

We often advise AWS customers embarking on digital transformations to consider that cloud migration is part of digital transformation, and digital transformation must be driven by business outcomes. The effectiveness of your governance programs determines the success of your cloud migration and digital transformation. There will be an end to the cloud migration portion of […]

Our highest priority is to satisfy the customer through early and continuous delivery of valuable software. —”The 12 Principles Behind the Agile Manifesto” In the early days of my career, the success of my IT projects was measured by delivering on time, within budget, and with sufficiently good quality. “Sufficient” often meant that hundreds of […]

Managing in times of economic uncertainty means facing difficult choices. Reducing costs is a choice that leaders often face but mostly dread. Many of us on the Enterprise Strategy team have faced multiple macroeconomic headwinds or other industry- and company-specific challenges in our previous roles as CXOs. In this post, I outline some of the […]